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Old 11-02-2008, 05:38 PM   #1
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Default Unanswered: :( I didn't get my prize

I didn't get my POTM prize. I opened it and then it said congrats you got zero KC and nothing else what should I do?!?!!
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Old 11-02-2008, 05:42 PM   #2
luv14webkinz
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Default Re: :( I didn't get my prize

oh, i am sorry. i would hate for that to happen to me
Old 11-02-2008, 05:42 PM   #3
Edward♥Cullen
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Default Re: :( I didn't get my prize

A lot of members have been complaining about the same thing. Call Ganz customer service at:
1-800-WEBKINZ
When it says to leave a message press 0. You can then talk to a customer service rep.
I am so sorry this happened to you. Hopefully they fix this glitch soon.
~E-Angel
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Old 11-02-2008, 05:43 PM   #4
Toph is a
Gift Guru
 
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Default Re: :( I didn't get my prize

Hi, I am sorry that this has happened . GANZ is having a lot of POTM glitches, with members recieving nothing. You have to call ganz (I believe that they stopped accepting emails) and have them fix it... and they will . Good luck, and their number is stickeyed at the top of this section .
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Old 11-02-2008, 05:50 PM   #5
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Default Re: :( I didn't get my prize

I am so sorry for you.That happened to me once.I got the POTM pink poodle.I didn't get a prise I know I got a wish token though.Like the next month or two I got it.It was that one that is sometimes at carnivals where you take a hammer and hit it really hard and it gives you a prize,well I hope you get it.
I really was upset,look on the bright side,you might get it in the next week or longer.Good luck!
-=!smallmonkey953!=-
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Old 11-02-2008, 06:15 PM   #6
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Gifted
 
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Default Re: :( I didn't get my prize

I would call (1-800-WEBKINZ) or fill out the contact form in the FAQ section of the webkinz.com homepage. I'm sorry that happened to you.

Last edited by thimbleina; 11-02-2008 at 06:15 PM.. Reason: Misspelled
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Old 11-03-2008, 03:13 PM   #7
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Default Re: :( I didn't get my prize

Will someone be willing to call for me cause I am not old enough and my mom wouldn't like it
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