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Old 06-28-2011, 03:47 PM   #1
Gift Guru
tammykinz is a splendid one to beholdtammykinz is a splendid one to beholdtammykinz is a splendid one to beholdtammykinz is a splendid one to behold

Default Unanswered: I didn't get the gift...

I have 3 family accounts and 2 accounts got it but the third which is mine did not. When I logged on, it kind of froze with a please wait..... then I got the mail that had the summer sensation poster thing but I didn't get the item. I logged out and in a few times. then logged out for like half hour and came back and it still isn't there. I got ripped !!! ugh i hate glitches. It is such a cool item.
tammykinz is offline
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Old 06-28-2011, 03:48 PM   #2
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Cheesy1's Avatar
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Cheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fishCheesy1 won a staring contest with a fish

Default Re: I didn't get the gift...

Sorry to hear you didn't receive your gift. Did you make sure to check through all your objects? If you did, and its still not there you might want to consider giving Ganz a call.
Cheesy1 is offline Female
Old 06-28-2011, 03:50 PM   #3
Webkinz :)
 
tarabella9's Avatar
tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.
tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.tarabella9 is #1 to the fourth.

Default Re: I didn't get the gift...

It seems many people are having this problem. Maybe it has something to do with your browser. Try a different one. If you still don't get it, call Ganz. They will then deliver it to your dock.
tarabella9 is offline Female
Old 06-28-2011, 03:57 PM   #4
Gift Guru
tammykinz is a splendid one to beholdtammykinz is a splendid one to beholdtammykinz is a splendid one to beholdtammykinz is a splendid one to behold

Default Re: I didn't get the gift...

View Post Originally Posted by tarabella9
It seems many people are having this problem. Maybe it has something to do with your browser. Try a different one. If you still don't get it, call Ganz. They will then deliver it to your dock.
same browser i used with the other 2 accounts so..I'll call ganz but right now have to go to work I actually am still owed a grand charmling tree too that I had to call Ganz about.
tammykinz is offline
Old 06-28-2011, 04:13 PM   #5
the edge of glory
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Default Re: I didn't get the gift...

that really stinks, glitches are horrible, make sure that it isn't in your dock first, please keep us updated on whether or not you get it, good luck!
DramaQueenhk is offline Female
Old 06-28-2011, 04:52 PM   #6
band guys are so
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Emma8432's Avatar
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Default Re: I didn't get the gift...

Make sure to check your dock, and follow what others have mentioned! If you still don't receive it, why don't you try calling up Ganz?
Emma8432 is offline Female
Old 06-28-2011, 05:19 PM   #7
i am chatty
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miss spots's Avatar
miss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applause
miss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applausemiss spots deserves a round of applause

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Default Re: I didn't get the gift...

View Post Originally Posted by tammykinz
I have 3 family accounts and 2 accounts got it but the third which is mine did not. When I logged on, it kind of froze with a please wait..... then I got the mail that had the summer sensation poster thing but I didn't get the item. I logged out and in a few times. then logged out for like half hour and came back and it still isn't there. I got ripped !!! ugh i hate glitches. It is such a cool item.
some of my accounts will load past the first log in screen......and it creates issues like this.
it happened to me on 2 accounts this time and no gift was awarded.
i was on the phone almost at 9am sharp and they checked both accounts and could see the gift never got there and they placed one in my dock for me.
just give them a call. i am sure they got several today!!!
miss spots is offline Female
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