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Old 04-24-2011, 03:24 AM   #1
Webkinz :)
 
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Exclamation Unanswered: i didn't get an easter price

hi i didn't get an easter prize today. i logged out and back in and looked in my dock. NO PRICE!!!! I so want it
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Old 04-24-2011, 03:57 AM   #2
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Default Re: i didn't get an easter price

You should first try clearing your cache and logging back in. I'm not sure how this helps, but it has solved webkinz related problems for me before. If you still don't have a gift after that, try calling Ganz.
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Old 04-24-2011, 05:21 AM   #3
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Default Re: i didn't get an easter price

still nothing i wrote a mail cause i live in europe
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Old 04-24-2011, 05:40 AM   #4
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Default Re: i didn't get an easter price

Sorry I don't have an answer but I just wanted to know that you aren't the only one. I too am in Europe (UK to be precise) and I didn't get one either.

Like you I emailed Ganz. Seems to be the only answer as to what to do in this situatio. Other than calling (which would cost a fortune)
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Old 04-24-2011, 07:10 AM   #5
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Default Re: i didn't get an easter price

the thing is, my account is NA and my sister's is european and she got one. my friend got one she has NA account. and i didn't even get the chocolate egg today and they did!!
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Old 04-24-2011, 07:45 AM   #6
tygati
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Default Re: i didn't get an easter price

I'm so sorry to hear that. Have you tried using a different browser? If you're using Firefox try Internet Explorer or the other way around, also clear your cache. Hope this gets resolved for you, I did not have problems in any of my American accounts.
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Old 04-24-2011, 10:29 AM   #7
hy?
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Default Re: i didn't get an easter price

2 out of our 7 accounts didn't get the prize either (they are both NA accounts). This is so frustrating.
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Old 04-24-2011, 11:02 AM   #8
ill be loved
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Default Re: i didn't get an easter price

I got a prize on one account, but not the other D:
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Old 04-24-2011, 12:21 PM   #9
T9850
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Default Re: i didn't get an easter price

First sent Ganz a message in the Customer Service. If necessary, call Ganz after.
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Old 04-24-2011, 12:41 PM   #10
ill be loved
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Default Re: i didn't get an easter price

I went to the Customer Service, but didn't see where you meant... Could you give me a link please?
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