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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   i didn't get an easter price (http://www.webkinzinsider.com/forum/somebody-help-165/i-didnt-get-easter-price-692846/)

Taku204-24-2011 03:24 AM

i didn't get an easter price
 
hi i didn't get an easter prize today. i logged out and back in and looked in my dock. NO PRICE!!!! I so want it :( :'(:'(:'(:'(

lava9404-24-2011 03:57 AM

Re: i didn't get an easter price
 
You should first try clearing your cache and logging back in. I'm not sure how this helps, but it has solved webkinz related problems for me before. If you still don't have a gift after that, try calling Ganz.

Taku204-24-2011 05:21 AM

Re: i didn't get an easter price
 
still nothing :( i wrote a mail cause i live in europe
:'(:'(:'(:'(

NedOwl04-24-2011 05:40 AM

Re: i didn't get an easter price
 
Sorry I don't have an answer but I just wanted to know that you aren't the only one. I too am in Europe (UK to be precise) and I didn't get one either.

Like you I emailed Ganz. Seems to be the only answer as to what to do in this situatio. Other than calling (which would cost a fortune)

Taku204-24-2011 07:10 AM

Re: i didn't get an easter price
 
the thing is, my account is NA and my sister's is european and she got one. my friend got one she has NA account. and i didn't even get the chocolate egg today and they did!!

tracyvanity04-24-2011 07:45 AM

Re: i didn't get an easter price
 
I'm so sorry to hear that. Have you tried using a different browser? If you're using Firefox try Internet Explorer or the other way around, also clear your cache. Hope this gets resolved for you, I did not have problems in any of my American accounts.

cpom04-24-2011 10:29 AM

Re: i didn't get an easter price
 
2 out of our 7 accounts didn't get the prize either (they are both NA accounts). This is so frustrating.

jenniferpro04-24-2011 11:02 AM

Re: i didn't get an easter price
 
I got a prize on one account, but not the other D: :(

T985004-24-2011 12:21 PM

Re: i didn't get an easter price
 
First sent Ganz a message in the Customer Service. If necessary, call Ganz after.

jenniferpro04-24-2011 12:41 PM

Re: i didn't get an easter price
 
I went to the Customer Service, but didn't see where you meant... Could you give me a link please?


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