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Old 10-01-2010, 07:45 AM   #1
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Default Answered: I did not receive my deluxe giftbox! :(

I logged on today and my giftbox did not appear in my dock. I thought it might be a minor glitch, so I logged out then logged back in, sitll no giftbox! My membership did not expire yet because my dock is still different colors, I still have pet backgrouds, etc.

Please help me Figure out why I didn't get my deluxe giftbox!
98violet is offline Female
Best Answer - Posted by Dixiecup
If you are Deluxe until the end of October then you will not receive a gift
If you bought your deluxe membership in October last year that was your first Gift Box September would have been your 12th. Now if you bought that membership near the end of October then you will have all of the other privileges of Membership except the gift box until that anniversary.
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Old 10-01-2010, 07:46 AM   #2
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Default Re: I did not receive my deluxe giftbox! :(

Did you remember to open up your dock? I flipped out once too, but realized I had to open my dock to see it...
dragonbird is offline Female
Old 10-01-2010, 07:51 AM   #3
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Default Re: I did not receive my deluxe giftbox! :(

If you are Deluxe until the end of October then you will not receive a gift
If you bought your deluxe membership in October last year that was your first Gift Box September would have been your 12th. Now if you bought that membership near the end of October then you will have all of the other privileges of Membership except the gift box until that anniversary.
Dixiecup is offline Female
Old 10-01-2010, 07:55 AM   #4
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Default Re: I did not receive my deluxe giftbox! :(

You mentioned your Deluxe hasn't expired "yet". Is it due to expire this month? Did you subscribe to Deluxe last Oct?

If so, you wouldn't get a Deluxe gift this Oct; there are 12 boxes and the first is received in the month you subscribe. With a Deluxe subscription that started Oct 2009, the last gift box would be issued in Sept.
Mynoey is offline Female
Old 10-01-2010, 08:00 AM   #5
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Default Re: I did not receive my deluxe giftbox! :(

View Post Originally Posted by Dixiecup
If you are Deluxe until the end of October then you will not receive a gift
If you bought your deluxe membership in October last year that was your first Gift Box September would have been your 12th. Now if you bought that membership near the end of October then you will have all of the other privileges of Membership except the gift box until that anniversary.
Yes, I think my membership does expire this month. Thank you for your help Dixiecup!
98violet is offline Female
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