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Old 10-16-2009, 10:02 AM   #1
SunnyDay47
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Question Unanswered: i cant turn ads back on!!!!!

it keeps asking me to answer security questions, but ive never even filled them out! so theres nothign to answer. ive missed out on those fun games and want to know if there is something else i should do?
thank you, anyone
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Old 10-16-2009, 10:22 AM   #2
marnabear
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Default Re: i cant turn ads back on!!!!!

Call Ganz and ask them to unblock your ads. I think you might need a pet code and the name and birthday used to open the account.

It's strange that some have security questions and some don't. I have an account my husband opened and he had ads blocked and all I had to do was uncheck the box.
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Old 10-16-2009, 10:55 AM   #3
ill PM
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Default Re: i cant turn ads back on!!!!!

Here is Ganz's Telelphone Number:

Telephone: 1-866-WEBKINZ * 1-866-932-5469


I have heard that they have been very helpful in turning the advertisements back on. Good luck!
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Old 10-16-2009, 11:04 AM   #4
Whooo hooo
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Default Re: i cant turn ads back on!!!!!

Wasn't it at one time that it took 30 days to turn them back on? Didn't I read that somewhere in the beginning that if you turn them off there is a period of time before they will actually be turned back on? I need to look into this because it was my understanding.
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Old 10-16-2009, 11:06 AM   #5
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Default Re: i cant turn ads back on!!!!!

I had to call to turn them back on. Once you have done that you have to wait 30 days to make any changes.
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Old 10-16-2009, 11:19 AM   #6
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Default Re: i cant turn ads back on!!!!!

Mine came back on right away...the security question it asked me was a very simple one: what was the name of your first pet? (Meaning WW pet) I only got that on my main account, the others turned on without a question.
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Old 10-16-2009, 11:46 AM   #7
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Default Re: i cant turn ads back on!!!!!

If you turn the adds in WW off, you will not be able to turn them back on for 30 days.

- Midnights Bliss
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Old 10-16-2009, 02:23 PM   #8
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Default Re: i cant turn ads back on!!!!!

View Post Originally Posted by Midnights Bliss
If you turn the adds in WW off, you will not be able to turn them back on for 30 days.

- Midnights Bliss
This is true - but I believe you should contact Ganz about this. I saw in another thread that somebody contacted Ganz about this, and they turned their ads back on. A link in my signature has the information on Ganz's contact information. Good luck!
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Old 10-16-2009, 02:28 PM   #9
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Default Re: i cant turn ads back on!!!!!

You can call Ganz if needed. Here's their phone-number.
1-866-WEBKINZ * 1-866-932-5469

You'll probably have to wait until 30 days if you can't do that.
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Old 10-16-2009, 04:46 PM   #10
got jesus?
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Default Re: i cant turn ads back on!!!!!

Click the image to open in full size.

there it says you have to wait 30 dayz
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