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Old 11-07-2008, 02:43 PM   #1
DES
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Default Unanswered: I can't see the bottom of the screen on ww, please help

I just logged on to ww to kinzpost something, I can't see the phone or incoming mail (which is where one of the items is that I need to send) Does anyone know why this happened and how more importantly to fix it? Thanks
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Old 11-07-2008, 02:46 PM   #2
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Default Re: I can't see the bottom of the screen on ww, please help

That happened to us the other day. I logged out and logged back in, and everything was there.
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Old 11-07-2008, 02:46 PM   #3
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Default Re: I can't see the bottom of the screen on ww, please help

it happens when you have un-needed items instaled. this is what you can try.

you know where it has start and the windows opened? try to find where it shows-
^
l
^
or what ever and pull it down. try that and if it doesn't work then we can help.

or try what bethmiz said
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Old 11-07-2008, 02:52 PM   #4
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Default Re: I can't see the bottom of the screen on ww, please help

I had this problem too. Do what bethmiz said, or press F5 to refresh. That fixes it.

here's the direct link to the login page: http://mci2.webkinz.com/////////////...ser&aol=0&fs=0
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Old 11-07-2008, 02:56 PM   #5
DES
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Default Re: I can't see the bottom of the screen on ww, please help

View Post Originally Posted by madkinzcash
it happens when you have un-needed items instaled. this is what you can try.

you know where it has start and the windows opened? try to find where it shows-
^
l
^
or what ever and pull it down. try that and if it doesn't work then we can help.

or try what bethmiz said
I don't mean to be stupid, but I'm not sure I quite understand. (I did trying logging of and then back on to ww)

I have it saved under the favorites, I just go there and pull down and hit it and it opens. The first page is adjustable with a slider bar but when you are actually logged in it is gone and I can't see the whole thing.

If you give me instructions that a non-lit could do I could "probably follow them" Thanks ever so much

---------- DES added 2 Minutes and 12 Seconds later ----------

View Post Originally Posted by leahme999
I had this problem too. Do what bethmiz said, or press F5 to refresh. That fixes it.

here's the direct link to the login page: http://mci2.webkinz.com/////////////...ser&aol=0&fs=0
Tried that one and could see even less of the screen. But thanks

Last edited by DES; 11-07-2008 at 02:56 PM.. Reason: Automerged Doublepost
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Old 11-07-2008, 03:05 PM   #6
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Default Re: I can't see the bottom of the screen on ww, please help

I remember having the same problem when I tried to go on webkinz at my aunt's house. I had to click on the page to make it smaller so that everything would fit (her screen was very small)
To do this, look down near the bottom of the page and you should see it has a magnifying glass and a number, probably 100% (this is at the bottom right hand corner) What I had to do was click the little arrow right beside that and choose 75%. I was then able to see everything on the page, just a little smaller! Maybe that will help you too! If not, I hope someone else can help
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Old 11-07-2008, 03:09 PM   #7
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Default Re: I can't see the bottom of the screen on ww, please help

If you are using Internet Explorer you might try right-clicking somewhere on the menu bars at the top of the screen. If Menu Bar and Staus Bar have checks on them, click on them to get rid of them. That should give you more room.

You can also try using a different browser.

Do other things on your computer look bigger? In other words, have you changed the resolution? If so right-click on your desktop (the background) and select Properties. Then select the tab at the top of the box labeled Settings. In the lower left there is a box with a slider bar labeled Screen Resolution. If it is not at least 1024 by 768 slide the bar to the right.

Hope you get it figured out!
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Old 11-07-2008, 03:09 PM   #8
DES
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Default Re: I can't see the bottom of the screen on ww, please help

View Post Originally Posted by webkinzarelife
I remember having the same problem when I tried to go on webkinz at my aunt's house. I had to click on the page to make it smaller so that everything would fit (her screen was very small)
To do this, look down near the bottom of the page and you should see it has a magnifying glass and a number, probably 100% (this is at the bottom right hand corner) What I had to do was click the little arrow right beside that and choose 75%. I was then able to see everything on the page, just a little smaller! Maybe that will help you too! If not, I hope someone else can help
Thank you for trying, I tried that and I only then saw 75% of the screen, everything else was just white around it. I'm so frustrated right now. It would be when I need the bottom of the screen, ya know
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Old 11-07-2008, 03:15 PM   #9
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Default Re: I can't see the bottom of the screen on ww, please help

Awh I'm sorry! Maybe my aunt's computer has a different program then yours because I didn't see any white. I would try msclockart's suggestion next, hopefully it will finally work for you
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Old 11-07-2008, 03:25 PM   #10
poo921
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Default Re: I can't see the bottom of the screen on ww, please help

ok lemme try again.


Click the image to open in full size.
when you put your mouse over that part.... it should look like 2 arrows. pull it down so it looks like this-
Click the image to open in full size.
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