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Old 06-05-2008, 11:59 PM   #11
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Default Re: I cant pick up items in my room

I have this problem with 6 small items: 2 books, a lamp, a plush toy, a board game and a flower vase. They have been stuck for months!

I am going to try the table suggestion, it sounds like a good plan.
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Old 06-06-2008, 01:19 AM   #12
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Default Re: I cant pick up items in my room

I've had pretty good experiences with reporting stuck items at the customer service on the front page of WW. Just fill out a report on which room and which items are affected. One hint, when you give the room name, don't put a space between words, as the system won't accept it. I've reported about 5 or 6 stuck items, and most of the time they were fixed within a day or two. Once I had to wait about 4-5 days. One more suggestion, once it is fixed, move the object to a slightly different location, or chances are it will be stuck again in a day or two.
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Old 06-06-2008, 02:22 AM   #13
lorib64
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Default Re: I cant pick up items in my room

I had items stuck in my room. I had to return the table and leave the room. I could only fix one item at a time. I also cleared my cache.

I contacted Ganz, there is a section in technical support for stuck items, but I had it fixed by the time they responded.

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Old 06-06-2008, 03:29 AM   #14
p3yt0n
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Default Re: I cant pick up items in my room

Well i emailed ganz and in within an hour my items were unstuck.
Old 06-06-2008, 08:00 AM   #15
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Default Re: I cant pick up items in my room

That happend to my cash cow trophy, & it is fine now! But the bad news is, my roses are stuck, & they haven't come back for sometime, I hope you get your items back.
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