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Old 08-30-2008, 03:51 PM   #1
elitegymnast0707
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Default Unanswered: i cant name my dinosaur bella????? =(

okay so for my birthday (tuesday the 26th) i got a cocoa dinosaur...but i didnt have a name for her until today when i started reading the twilight books...and i decided i wanted to name her Bella, like the main character in the story. i go to the adoption page and type in "Bella" and circle "girl"
but a box pops up that says "we are sorry, but your pet's name contains a word that we do not allow. please choose a different name for your pet"
i tried adopting her on 2 computers and ggot the same thing
im really disappointed because i really like the name i picked out....
and a bit confused because i already have a black fresian named belle..so wats the difference of ONE LETTTER?? and whats wrong with Bella????

is anyone else having the same problem/??? and is there a way to fix this?
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Old 08-30-2008, 03:52 PM   #2
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Default Re: i cant name my dinosaur bella????? =(

I have a yellow lab named Bella, so I am not sure why Ganz is being particular now. Sorry about the name. Hopefully you can find one just as wonderful
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Old 08-30-2008, 03:57 PM   #3
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Default Re: i cant name my dinosaur bella????? =(

should i try contacting ganz...??
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Old 08-30-2008, 04:00 PM   #4
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Default Re: i cant name my dinosaur bella????? =(

Not sure it would help, honestly I think Customer Service there has gone drastically downhill in the last few weeks but hey its worth a try. Others might be able to guide you better on it. I have had Bella since the end of May.
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Old 08-30-2008, 04:01 PM   #5
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Default Re: i cant name my dinosaur bella????? =(

yeah i have noticed more people posting about how bad the customer service is...
well congratulations on your bella lol
i guess ill keep trying...
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Old 08-30-2008, 04:05 PM   #6
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Default Re: i cant name my dinosaur bella????? =(

View Post Originally Posted by kkaitlinn94
yeah i have noticed more people posting about how bad the customer service is...
well congratulations on your bella lol
i guess ill keep trying...
I also noticed another post where someone was having problems with names being rejected today and they were all perfectly normal innocent names. Maybe it's a problem today. I've noticed today too that renaming a room is very very sensitive. It's not taking normal things it should.
It's got to be an overload causing the sensitive glitch. If you can be patient and wait....maybe try tomorrow morning when it's not so busy??? Just a thought. Good luck. It's such a cute name CJ
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Old 08-30-2008, 04:09 PM   #7
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Default Re: i cant name my dinosaur bella????? =(

I don't get it. There isn't any bad words in that name. Why would they say that? Thats a pretty name and Ganz is saying that it's not alowed? I just don't get it some times. Ganz is getting so strict. Anyway, contact ganz and see if that works. If it dosen't, I know you'll find a name thats just as good!
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Old 08-30-2008, 04:10 PM   #8
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Default Re: i cant name my dinosaur bella????? =(

My other thought may be your age. When I signed up my account I put my birthdate which clearly indicates I am an adult. Maybe the "bad words" are in relation to the age of the account holder. Not sure, just a thought
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Old 08-30-2008, 04:11 PM   #9
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Default Re: i cant name my dinosaur bella????? =(

thanks everyone!!
i suppose it could be about the sensitive naming system but ive never had problems naming my rooms...maybe its just about time lol
and i was hoping to name her today because i live on the gulf coast...and im sure you have heard of hurricane gustav...so we are sure to lose power and i wanted to adopt her soon =(
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Old 08-30-2008, 04:16 PM   #10
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Default Re: i cant name my dinosaur bella????? =(

should i try contacting ganz...??
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