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Old 09-27-2011, 04:31 PM   #1
onderful Webkinz!
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Exclamation Unanswered: I can't log in to Webkinz World!

I use Internet Explorer, and when I go to the Webkinz website all I get is a Blue Screen. Refreshing does not work. This is before clicking the log in button, because I can't even get the button to load! Is anyboby else having this problem, and/or know what I should do?
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Old 09-27-2011, 04:39 PM   #2
Diabetes Awareness
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NedOwl has disabled reputation

Default Re: I can't log in to Webkinz World!

You could try clearing your cookies and cache ( Clear Your Browser's Cache - wikiHow )

Or you could try using a different browser and see if that fixes it.

Or you could try using this link which skips the main webkinz site section:- Welcome to Webkinz
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Old 09-27-2011, 04:45 PM   #3
ebkinz Day - YAY!
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Default Re: I can't log in to Webkinz World!

Hi - I was having that a few minutes ago too, on IE and Chrome also - but it seems to be loading right now.
I hope yours is too.
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Old 09-27-2011, 05:21 PM   #4
onderful Webkinz!
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Default Re: I can't log in to Webkinz World!

View Post Originally Posted by NedOwl
You could try clearing your cookies and cache ( Clear Your Browser's Cache - wikiHow )

Or you could try using a different browser and see if that fixes it.

Or you could try using this link which skips the main webkinz site section:- Welcome to Webkinz
Thanks so much! I tried what you said, and it did not work, when I used the link provided, I was able to type my login info, but once I clicked login it said the IE could not load page! This is very annoying, as Webkinz World worked perfectly fine yesterday!

View Post Originally Posted by WetNose
Hi - I was having that a few minutes ago too, on IE and Chrome also - but it seems to be loading right now.
I hope yours is too.
Thanks, I just tried it again, no luck!
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Old 09-27-2011, 05:22 PM   #5
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Default Re: I can't log in to Webkinz World!

Try clearing your cache and cookies.
If that doesn't work switch browsers.
cheekyluver is offline Male
Old 09-27-2011, 07:29 PM   #6
e all love
Webkinz :)
 
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Default Re: I can't log in to Webkinz World!

Hm, as you have tried clearing your cache I would suggest a restart of your computer. I know Webkinz was having problems a little while ago but if it is still not allowing you to log of I would suggest a restart. Computers are funny that way sometimes
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Old 09-27-2011, 09:08 PM   #7
moominty ~ lets GE
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Default Re: I can't log in to Webkinz World!

try downloading google chrome, or call webkinz lol
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Old 09-28-2011, 12:50 AM   #8
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Default Re: I can't log in to Webkinz World!

Hello! I'm sorry you are experiencing this issue. Recently, many people have experienced the same issue. You could wait 5 or 10 minutes and try again. You could try the WW link provided by NedOwl. Here are the steps I recommend if the link does not work. I would update the latest version of Adobe Flash Player. Clear your cache, history and restart your computer. Also, trying another browser works too. Chrome and Firefox work very well for me. Good luck to you!
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Old 10-01-2011, 10:15 AM   #9
Webkinz :)
 
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Priceless has disabled reputation

Default Re: I can't log in to Webkinz World!

View Post Originally Posted by cheekyluver
Try clearing your cache and cookies.
If that doesn't work switch browsers.
Along with what cheeky said, if those don't work I would How to clear your Cache and Cookies - Webkinz Insider Wiki or Contact Ganz - Webkinz Insider Wiki.

I wish the best of luck to you and sorry you are having these problems.
Priceless is offline Male
Old 10-01-2011, 10:21 AM   #10
I luvz U!
 
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Webberlily has disabled reputation

Default Re: I can't log in to Webkinz World!

I've been having the same problem. Try the alternate log-in:

Welcome to Webkinz
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