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Old 03-29-2009, 08:26 AM   #31
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Default Re: I can't log into WW

This is very frustrating! I still cannot log into WW. I have tried since yesterday morning. I thought after they got the estore fixed they would have WW fixed, guess not!! Weekends are really my only good time to log in and visit for a while. I guess I missed this weekend! =(
Hope they get it fixed soon!
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Old 03-29-2009, 08:48 AM   #32
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Default Re: I can't log into WW

I've just checked the 4 accounts in our house. All of them, except mine (of course) work fine. Able to access all of the "daily stuff" that we do every day (didn't try My Page). I'm the only account in the house that has over 60 pets. My daughter and I both started our accounts in August of 2007, so I doubt the starting date is the issue. I just hope they get it resolved soon--I have a poor, lonely Arctic Fox that wants to be adopted!
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Old 03-29-2009, 08:50 AM   #33
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Default Re: I can't log into WW

I think the problem may be getting worse. Yesterday, I was able to log into all of my family's accouts, but today one of them is giving me the message "there is something wrong with our servers"

I hope Ganz is aware of the problem; but, if they are aware how come the problem is getting worse, not better?
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Old 03-29-2009, 09:02 AM   #34
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Default Re: I can't log into WW

it seems like here recently everytime they do an upgrade to their servers it causes more problems. i'm going to call and leave a message. i'm sure someone from ganz checks the messages on the weekends. and i'm also sure the techies monitor the site for problems all through the weekend. we have had issues on the weekend and they were fixed that same day. i just really don't understand why it is only affecting certain accounts. maybe it will soon spred to everyones because i had no problems yesterday but i do today. i bought an artic fox yesterday and was going to adopt him today but maybe i'll just take it back to hallmark and get my money back. maybe buy my son something he can really play with for the money.
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Old 03-29-2009, 09:16 AM   #35
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Default Re: I can't log into WW

Add me to the list of people with problems.

Yesterday I could access all 6 of our family's accounts with no problem. Today I can't get into one of the accounts which has only 4 pets.

I hope Ganz fixes this tomorrow. It is very frustrating!
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Old 03-29-2009, 09:20 AM   #36
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Default Re: I can't log into WW

Another problem were having with not being able to log in, is she has a birthday party today and we alway check her friends my page so we know we are not giving duplicate webkinz. Now we just have to guess which ones her friend doesn't have.
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Old 03-29-2009, 09:21 AM   #37
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Default Re: I can't log into WW

Add me to the list as well. I have not been able to access either of my two accounts since the site maintenence the other night. Very disappointed about this. Hopefully will be fixed soon.
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Old 03-29-2009, 09:56 AM   #38
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Default Re: I can't log into WW

Thank you too all the people who have posted on this thread to share their stories and what they think. As of this morning my mom still can't get into her account but my sister can get into her's and I into both of mine. I agree with a lot of you that its not based on pets because my mom doesnt have that many compared to my sister and I.

I sure hope Ganz will fix these probelms soon because it is getting annoying.

Thanks again everyone,
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Old 03-29-2009, 10:01 AM   #39
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Default Re: I can't log into WW

hey does anyone have the email because i am going to email them because i have 2 lonley webbies that want to get adopted
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Old 03-29-2009, 10:09 AM   #40
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Default Re: I can't log into WW

View Post Originally Posted by webkinzduck12
hey does anyone have the email because i am going to email them because i have 2 lonley webbies that want to get adopted
Not at the moment but I know that it was posted on the front page a few days ago. I'll look at get back to you.

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