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Old 07-30-2009, 06:11 PM   #1
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Default Answered: I can't log into Webkinz properly

I know that last week there was a problem with Webkinz and people couldn't log on well the problem was solved except for me.

Look I stilll get this

Click the image to open in full size.

I can log on from here but I forget sometimes because it's at the bottom

Click the image to open in full size.

How do I get the regular buttons back and if you're had the same problem what did you do?
ChiChi6 is offline Female
Best Answer - Posted by RajahDT4
I had the same problem right after the maintenance. I deleted browsing history and all that quite a few times and still couldn't get on. Finally, I just hit the refresh button (the two arrows in opposite direction by the address bar) and it worked. I would try that and I hope it helps.
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Old 07-30-2009, 06:14 PM   #2
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Default Re: I can't log into Webkinz properly

Try clearing your cache
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Old 07-30-2009, 07:41 PM   #3
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Default Re: I can't log into Webkinz properly

Yeah, like Perry said, it's a good idea to clear your cache after WW updates... Here's link if you don't know how to clear it ---> http://www.webkinzinsider.com/forum/...-after-534444/
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Old 07-30-2009, 07:54 PM   #4
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Default Re: I can't log into Webkinz properly

Clar your catche, update java, firefox, (you get the idea). Hope this helped!
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Old 07-30-2009, 08:03 PM   #5
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Default Re: I can't log into Webkinz properly

You can clear your cache, or write that the bottom has the buttons for you to use.
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Old 07-30-2009, 09:37 PM   #6
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Default Re: I can't log into Webkinz properly

I tried clearing it but it doesn't work

I don't have cache just cookies

Last edited by ChiChi6; 07-30-2009 at 09:37 PM..
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Old 07-30-2009, 09:45 PM   #7
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Default Re: I can't log into Webkinz properly

try clearing ur cache. If that doesnt work then just give it a day lol
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Old 07-31-2009, 12:50 PM   #8
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Default Re: I can't log into Webkinz properly

View Post Originally Posted by ChiChi6
I tried clearing it but it doesn't work

I don't have cache just cookies
Everyone has a "cache". What's meant by it is an accumulation of cookies, temp files, internet history, etc. It's kind of a record of where you've been with your computer. You need to clear it regularly so you don't have old info and tons of extra stuff on your computer slowing it down. Look at the top tool bar. Depending on what program you use, you'll see "tools" or "internet tools" or something like that. Click on that, and you'll see various options - again depending on your browser. Look for something along the line of "Clear private data" or "delete history". You'll get a number of options of what you want to clear - probably you should select all, and clear everything.

Another way I like to do this is through a free program called "CCleaner". Once you download it, all you have to do is click on it, and it will delete all the above, along with some extra things, such as emptying recycle bins, etc. If you do this regularly, your computer will run much better.
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Old 07-31-2009, 12:59 PM   #9
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Default Re: I can't log into Webkinz properly

I cleared everything on my computer like 5 times and just right now and still nothing. I was hoping it was a glitch but it's been like that since the update
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Old 07-31-2009, 02:44 PM   #10
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Default Re: I can't log into Webkinz properly

I had the same problem right after the maintenance. I deleted browsing history and all that quite a few times and still couldn't get on. Finally, I just hit the refresh button (the two arrows in opposite direction by the address bar) and it worked. I would try that and I hope it helps.
RajahDT4 is offline
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