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Old 10-25-2011, 09:25 AM   #21
Webkinz :)
Pegelsy is an unknown quantity at this point

Default Re: I can't log on

I'm having that log-in problem too!!! Last night was terrible. Please fix it soon!!! Mine is Internet Explorer. How are we supposed to find the "ghost" when I can't even get in?? so frustrating!
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Old 10-25-2011, 01:50 PM   #22
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Default Re: I can't log on

I always have to log on using firefox, IE never works for me.
Glad to know it is not just me...
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Old 10-25-2011, 02:37 PM   #23
Lydialovebj
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Default Re: I can't log on

I have the same problem, when I try to log in it says that the they have a problem with the server
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Old 10-25-2011, 06:41 PM   #24
furbyamy
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Default Re: I can't log on

Still having a problem today. I can get in sometimes by going through Customer Service. But sometimes not
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Old 10-27-2011, 03:19 PM   #25
phoenixRecords!
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Default Re: I can't log on

Hi all! I'm still having problems too. Let's hope they fix it soon!

Last edited by phoenixsprite; 10-27-2011 at 10:28 PM..
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Old 10-28-2011, 04:32 AM   #26
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Default Re: I can't log on

View Post Originally Posted by phoenixsprite
Hi all! I'm still having problems too. Let's hope they fix it soon!
Can't login again tonight, seems about every other day this happens. My response from Customer Service was, "We don't see any isues on this end". I've tried all the helpful suggestions to no avail. And mostly it seems it happens for me anyway, late at night (i don't sleep!). It's 230am and I've been trying since 1145pm.

It shouldn't be this hard to enjoy a hobby!
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Old 10-28-2011, 05:44 PM   #27
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Default Re: I can't log on

I am having the same problem too. Have you tried clearing your cookies? I won't be able to try that until later tonight. Hoping it solves the problem :/
Good luck!
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Old 10-28-2011, 06:56 PM   #28
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Default Re: I can't log on

Guys, try using different browsers to compare . This is not happening on FF for me.
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Old 10-29-2011, 05:14 AM   #29
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Default Re: I can't log on

View Post Originally Posted by Rainbow Zebra
Guys, try using different browsers to compare . This is not happening on FF for me.
I tried yet again on FF and Chrome, cleared cookies, cache and still no luck. Same darn issues.
Customer Service is about to get an ear full!
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Old 10-29-2011, 08:28 AM   #30
dude this is SICK
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Default Re: I can't log on

View Post Originally Posted by hpfan9
Try logging on using the direct link:

Welcome to Webkinz
I've also been having trouble for the past few days, but this link finally allowed me to log on. Thanks!
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