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Old 10-20-2009, 04:29 PM   #1
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Thumbs down Unanswered: i cant log in

I can't log in. I haven't been able to since the 14th. I try multiple times, and I wait forever, but it stays at the green screen the whole time. Please help!
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Old 10-21-2009, 07:33 AM   #2
MilesTails28
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Default Re: i cant log in

Clearing your cache may help. Go here to know how that's done (click How do I clear my Cache?): http://customerservice.webkinz.com/u...technical.html Make sure that Webkinz is an acceptable website for the pop-up blockers and anti-virus programs on your computer. You might also want to reinstall Adobe Flash Player. If these don't work, you may want to contact Ganz Customer Service about it.

Last edited by MilesTails28; 10-21-2009 at 07:38 AM..
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