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Old 08-04-2007, 01:15 PM   #1
Lil Kinz
pony8 is an unknown quantity at this point

Default Unanswered: I can't log in!

every time I click the log in button a white screen comes up. I tryed to refresh th page but that doesent work! some one please help me. my e-mail is edited please help me quick.

from,
alana

-
please help me

Last edited by larkrose; 08-04-2007 at 01:20 PM.. Reason: Automerged Doublepost
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Old 08-04-2007, 01:21 PM   #2
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Default Re: I can't log in!

Sorry, you can't give out email addresses here, but I'll try to help.

Are you using a mac or a windows computer?
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Old 08-04-2007, 01:21 PM   #3
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Default Re: I can't log in!

aww! I'm so sorry to hear that it happened 2 u!!
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Old 08-04-2007, 01:33 PM   #4
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Default Re: I can't log in!

If you're using windows, first try turning you computer off, then on, and logging on again.

If that doesn't work, go to Internet Explorer.

Click on tools (right under the blue border

On the menu that pops up, click internet options,

On the screen that comes up, click on general.

In the middle section, click delete cookies and then click delete files. (Don't worry, it won't delete anything important or bookmarked.

It'll take a few minutes, then try the webkinz site again.

I don't know how to fix it on a mac. If you have one, pm Fordstar and ask her. (I know she created a thread somewhere, but I'm not sure where.)

I hope this helps!
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Old 08-04-2007, 02:40 PM   #5
CoolBenz, vetteguy98
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Default Re: I can't log in!

is ur account expired?
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Old 08-04-2007, 05:20 PM   #6
Lil Kinz
pony8 is an unknown quantity at this point

Default Re: I can't log in!

View Post Originally Posted by pony8
every time I click the log in button a white screen comes up. I tryed to refresh th page but that doesent work! some one please help me. my e-mail is edited please help me quick.

from,
alana

-
please help me
me acount is not expired it doesent expire till december
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Old 08-04-2007, 05:34 PM   #7
Micah
Guest

Default Re: I can't log in!

View Post Originally Posted by pony8
me acount is not expired it doesent expire till december
Omg my friend on webkinz has a username like u i thought it was her if your using a different name it's micah! (not trying to sound cooky lol)
Old 08-04-2007, 09:34 PM   #8
Dr4gonz
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Default Re: I can't log in!

TRY DOING Ctr. F5 to refresh
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