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Old 06-01-2010, 06:54 PM   #1
loves Tobuscus
Webkinz :)
 
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Default Answered: :'( I can't go in KinzChat PLUS!!!!

Ok, so I got banned. For no reason. It said I had to unlock KinzChat Plus. I tried, and it said I had already unlocked it! A few days ago, it said I wouldn't be banned anymore as of today. Now, it says I haven't unlocked it again! I repeated the process I did before, and it had the same turnout! I hope GANZ fixes this during maintenance. I would call them, but I can't find their phone number! If anyone can help me, please don't hesitate!!!! (I am pretty sure this is a glitch because I can go in the Kinzville park with KinzChat PLUS.)
jasmine1919 is offline Female
Best Answer - Posted by softballipod
1-800-WEBKINZ & Support@webkinz.com
those should get you somewhere if the problem continues.
good luck and i hope you get it fixed soon
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Old 06-01-2010, 07:02 PM   #2
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Default Re: :'( I can't go in KinzChat PLUS!!!!

1-800-WEBKINZ & Support@webkinz.com
those should get you somewhere if the problem continues.
good luck and i hope you get it fixed soon
softballipod is offline Female
Old 06-01-2010, 07:15 PM   #3
loves Tobuscus
Webkinz :)
 
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Default Re: :'( I can't go in KinzChat PLUS!!!!

View Post Originally Posted by softballipod
1-800-WEBKINZ & Support@webkinz.com
those should get you somewhere if the problem continues.
good luck and i hope you get it fixed soon

Do you know their hours? My time probably isn't the same as the time Ganz goes by.

My mom and I just emailed Ganz, hoping they will fix it soon.

Last edited by jasmine1919; 06-01-2010 at 07:15 PM..
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Old 06-01-2010, 09:10 PM   #4
e all love
Webkinz :)
 
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Default Re: :'( I can't go in KinzChat PLUS!!!!

i believe the hours are from 8am-5pm eastern time. I am not really sure though
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