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Old 01-08-2010, 06:08 PM   #1
Call me Nathy.
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Exclamation Unanswered: I can't go in Cake's room!

Hi. I just got a Lil' Kinz Chihuahua named Cake. The problem is, is that I can't go in her room! I try, and it stops loading. I tried 3 times. It still won't work! Can you help me?
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Old 01-08-2010, 06:39 PM   #2
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Default Re: I can't go in Cake's room!

Did you use ANY of the new theme? That seems to be happening when you use the new theme. Also try clearing your cache

Here's a guide on how
---------->http://www.webkinzinsider.com/forum/...-after-534444/
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Old 01-08-2010, 07:43 PM   #3
♥Team Alice♥
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Default Re: I can't go in Cake's room!

Mmmhmm. If you use the New Kids flooring or wallpaper is will lock you out.
It does this because the progamming is not complete.
Clear your cache and try again. In this problem I would not worry about contacting
Ganz as I'm sure they are already aware of the problem.

~ Jade
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Old 01-08-2010, 11:28 PM   #4
ow imma...
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Default Re: I can't go in Cake's room!

I had this same problem, and I asked too. This is what some one answered.

Quote:
I would contact Ganz through the Costumer Support.
I searched around for you, and found this: Webkinz-Loading Issues
Go down to the section that says ''I added a new pet and now I can't enter my room''. It sounds like new adoptions may, sometimes, cause your account to freeze up. Fill out the form, and I'm sure they could fix it for you.
Good luck, and I'm so sorry this has been happening to your account.

It worked for me, but it took 3 or 4 days. It seems to be a problem lately.Hope I helped!
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