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Old 07-12-2009, 01:21 PM   #1
Is Quite Indubitably
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Default Unanswered: I Can't Get On Webkinz!

Page load error, address not found, from both of my browsers. Did Webkinz.com go ka-put all of a sudden?
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Old 07-12-2009, 01:25 PM   #2
Slytherin for this
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Default Re: I Can't Get On Webkinz!

Hi there! Try pressing the key F5. It will re-fresh the page. If that doesn't work try clearing your cache. Good luck!
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Old 07-12-2009, 01:26 PM   #3
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Default Re: I Can't Get On Webkinz!

No,WW has been a bit slow as of late make sure you typed the address correctly or just hit f5 and try that.It just might be busy at certain times.
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Old 07-12-2009, 01:48 PM   #4
ponygirl703, plummgi
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Default Re: I Can't Get On Webkinz!

I usually have to close out the page and go back to WW main page or it just gets stuck. Try clearing out your history (click Tools/Delete Browsing History). Have you changed your Internet Options recently?

Good luck, let us know if something works, there may be others with thesame problem.
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Old 07-12-2009, 01:50 PM   #5
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Default Re: I Can't Get On Webkinz!

you must fill out the form in the customer service section on the WW log on screen...
**the ganz reps have been asking about error messages when you call the ganz/WW #. and also asking that people fill out the form and be specific.
fill in the form- don't just say" i can't log on"- the details matter: when, where and what you were doing & what zone if you were on if kinzphone is on etc

Also what I have found to help lately is to close my browser delete temporary & history from the internet options on my computer not the one in the browser. then refresh desktop icons and reconnect, I do this everyday so I have a clean slate to work with WW. everyother day should be fine if you have 1 or 2 accounts.
(I do daily because we jump around 5 accounts and that requires a lot of pages to store and clog up the temp folder)

I have also noticed IE browser is just not working well at all with WW for the past week & mozilla firefox skips a lot of plants while gardening . however both browsers have the same logout issue while using kinzphone for some tournament games-especially Atomicolicious & while trying to find doug- some zones blank out and won't reload until the log out close browser then reopen browser and log in. Now if knizchat phone is never on - no problem except you cannot play with WW friends ! Hope this helps all who read. Have a great day
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Old 07-12-2009, 01:51 PM   #6
HOOPIE!! I'm a
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Default Re: I Can't Get On Webkinz!

Xanadu, mine won't either. I've tried all of the above, and still can't get on with either of my browsers.

Hopefully, it works itself out. I just missed all of the raffles for the party!
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Old 07-12-2009, 01:53 PM   #7
I Love My
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Default Re: I Can't Get On Webkinz!

Hmm that's strange.
I would try refreshing the page.
That usually works. But, if the problem
still persists, I would try clearing your cache
and restarting your internet browser.

- Midnights Bliss
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Old 07-12-2009, 01:54 PM   #8
HOOPIE!! I'm a
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Default Re: I Can't Get On Webkinz!

Just randomly got on both accounts, and made the mistake of clicking on Dunk the Zingoz, which gave me the blue screen with the baseball at the bottom. LOL! After 35 minutes of being locked out, I made a rookie mistake!
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Old 07-12-2009, 02:01 PM   #9
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Talking Re: I Can't Get On Webkinz!

View Post Originally Posted by xanadu324
Page load error, address not found, from both of my browsers. Did Webkinz.com go ka-put all of a sudden?
No it is not ka-put - all our accounts work fairly well if kinzphone is off- however I did post a few helps for you. below
Oh I did get a response back yesterday and they said it is an Error that they are trying to fix

View Post Originally Posted by lolakitty
Just randomly got on both accounts, and made the mistake of clicking on Dunk the Zingoz, which gave me the blue screen with the baseball at the bottom. LOL! After 35 minutes of being locked out, I made a rookie mistake!
Oh,this is a common error that has been happening since the jellybean challenge stopped working and some accounts bingoz have not reset...etc.
So, all you need to do is log out and log back in -this usually happens on the first account after cleaning your cache,history,temp folders etc. after the first time it happens the rest work fine but it is a bother all the log out & in's

Last edited by a3doglife; 07-12-2009 at 02:01 PM..
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Old 07-12-2009, 02:01 PM   #10
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Default Re: I Can't Get On Webkinz!

Sundays are very busy, but I got on all three just fine.

You need to clear your cache. I did not believe so until I did it either.

and then it let me right in!


Your cache is kind of a dumping ground for all of the useless stuff your computer saves but does not need. It is kind of a large holding area that needs to be cleared because it slows your computer tremendously!

If you need help ask!
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