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Old 10-20-2009, 08:12 PM   #11
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Default Re: I can't get in my room!

I can't get into my garden :[
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Old 10-20-2009, 09:15 PM   #12
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Default Re: I can't get in my room!

I'm sorry that people are having problems.

Has anything changed recently with the garden? I know that 99 is the absolute maximum for plants in a 10 by 10 large room. Some people recommend that you don't put large amounts into any garden. My large garden has 4 columns by 10 rows.

Many people have said that the "doorways" or entryways need to be open. If you know that a particular doorway is ok, go to the attached room first. Then enter the garden through that "doorway". Do not use the "jump" feature from the map. If you are able to get into the garden look for the problem. Is there something blocking a "doorway"? If you can't figure it out, call Ganz. They can unstick an item or items.

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Old 10-22-2009, 10:08 AM   #13
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Default Re: I can't get in my room!

No, but a few weeks ago when I ever I would go to My Room it would load in a timely manner, then quickly flash a picture of the room and send me back to the news paper. Thankfully that hasn't happened again.
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Old 10-22-2009, 10:16 AM   #14
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Default Re: I can't get in my room!

Happens to me all the time. It means you have to many items and if you adopt a pet sometimes they will respond in the room on the furniture. You have to go to costumer service on the webkinz site and tell them you have a stuck item. They remove the all the items from the room, But it worked for me. When I was able to get in the room I had about 15 new pets in there! Hope this helped.
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Old 10-22-2009, 08:36 PM   #15
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Default Re: I can't get in my room!

This has happened to me before, it drove me crazy! All you have to do is go to webkinz.com and click on costumer service and click "I have something stuck!" then click "My room freezes at stuck furniture/loading characters" then fill out the form and they should fix it for you, when i filled it out, it took about a week for them to fix it, they removed a good portion of the items from the room i was having trouble with, i was using that room for a storage room and had way too many items in there! Hope this helps!
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