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Old 04-29-2008, 05:45 AM   #1
Webkinz :)
stargurl08736's Avatar
stargurl08736 is an unknown quantity at this point

Default Unanswered: I Can't Get To My Room?

I cant get into my room.
first, i clik on My Room.
Then, the studio pops up.
I exit the studio
The studio pops back up
stargurl08736 is offline
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Old 04-29-2008, 10:28 AM   #2
Gasp! I'm GREEN!
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lotusfairy is just really nicelotusfairy is just really nice

Default Re: I Can't Get To My Room?

You need to contact Ganz on this one! Follow this link for phone number and email. Good luck!

lotusfairy is offline Female
Old 04-29-2008, 11:33 AM   #3
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Brian&Son is on a distinguished road

Default Re: I Can't Get To My Room?

A friend of mine had this happen to them a month ago. They had a pet stuck in the room too. All you can do is send an email to Ganz and then call them and it will take a couple of days to a week for them to get it fixed. Good luck and I hope you don't have a pet stuck too.
Brian&Son is offline Male
Old 04-29-2008, 01:31 PM   #4

Default Re: I Can't Get To My Room?

Call Ganz at 1-800-WEB-KINZ
or email then- support@webkinz.com

there may be a glitch with your account or before you logged out, you forgot to close out the studio

Old 04-29-2008, 03:35 PM   #5
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star9595995 is just really nicestar9595995 is just really nice

Default Re: I Can't Get To My Room?

try logging off and logging back in
star9595995 is offline Female

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