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Old 09-08-2008, 07:36 PM   #41
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

Go to Customer Service and fill out I got something stuck form.I heard from Webkinz Support today and they said the techs were working on it!Sure enough the other Chef Gazpacho place setting was in my dock and my room was open again!
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Old 09-08-2008, 07:57 PM   #42
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

I am having that exact problem right now. I loaded a code from a series 3 cards and it did not load correctly. If you find a solution let me know.

---------- Wild Thing added 2 Minutes and 14 Seconds later ----------

View Post Originally Posted by d8471
Go to Customer Service and fill out I got something stuck form.I heard from Webkinz Support today and they said the techs were working on it!Sure enough the other Chef Gazpacho place setting was in my dock and my room was open again!
Thanks, that is what I received and am having the same trouble. NOw I can tell the support what it was.

Last edited by Wild Thing; 09-08-2008 at 07:57 PM.. Reason: Automerged Doublepost
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Old 09-08-2008, 07:57 PM   #43
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

i am too...
:[[
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Old 09-09-2008, 01:47 AM   #44
kittylover1996
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

I've had the exact same problem with my rare items room (yeah i know it stinks "out of all rooms...")
anyways, i told Ganz about my problem on the customer service button under the log in button.

then i went to the comments/suggestions category at the bottom

finally i clicked on the "our question doesnt appear above" button and typed my question in
(youll also have to type in on of your pet's secret codes in order to send the letter) and sent my letter.

just a couple of days came by and i recieved an email from Ganz just saying "hello" so i logged in and everything was fine
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Old 09-09-2008, 06:39 AM   #45
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

i have the email to webkinz i think hopefully did you know my friends cousins cousin knows the webkinz world owner?:koala:
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Old 09-09-2008, 09:15 AM   #46
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

Well my problem is similar, thought I'd share anyhow.
I have been collecting TC3 items, and had placed them in my room without question. Of course, I read here about the problems afterwards however, my problem is a little different:
My TC3 room is 'NOT' locked up. I have several TC3 items but NOT the Chef place setting OR the Chief stove.
I decided to go ahead and finally plant my donut seeds the other day in my yard, low and behold --- A BLUE BOX appeared in it's place
I submitted a 'stuck item' ticket to Ganz and am awaiting assistance.
The yard with the donut plant loads about 20% and then I can only log out, no matter which way I access the room.
I'm still assuming it's because of the TC3 items.
Update: I just took every TC3 item out of my rooms and I still can't get in to my locked up room with the donut plant.
The only item remaining in my house from TC3 is the WALLPAPER that is said to be fixed???
Now I'm confused lol.

Last edited by Poetchic; 09-09-2008 at 09:44 AM..
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Old 09-09-2008, 12:59 PM   #47
Charis01
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

i sent a general email to them because i keep the secret codes at my moms house so I don't have them with me, and they replied back a general answer telling me to try clearing my cache and restarting my comp, gee thanks for the help, or not.
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Old 09-09-2008, 02:05 PM   #48
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

Do you have any TC3 items in that room? specfically chef gazpacho place settings...? If not, please contact ganz with your problem
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Old 09-09-2008, 02:45 PM   #49
Charis01
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

sometimes webkinz and gantz can be so frustrating!
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Old 09-09-2008, 02:49 PM   #50
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Default (Mark Best Answer [Closes Thread]) Re: I can't get into one of my rooms- what should I do?

Do you ahve the Chef Gazpacho thing in your room? If so, you sould wait awhile until the problem is cleared up.
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