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Old 08-16-2009, 12:52 PM   #1
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Default Unanswered: I can't get into Clubhouse rooms...

So lately when I try to get into the KinzChat Plus rooms I'll click on them and wait forever waiting for it to load, and it never does! I just got access to KinzChat Plus so I really want in! It had been doing this to me in the regular Clubhouse too but now it's REALLY annoying!

Please help!

-Cuteforpop
cuteforpop is offline Female
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Old 08-16-2009, 01:18 PM   #2
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Default Re: I can't get into Clubhouse rooms...

Many people have been having the same problem as you.
The first thing you should try and do is switch color zones.
To do this, open up your kinzphone and underneath your
friends list you should see a blue 'Zone' button. Click that
and a whole list of colors will pop up. Click any color to join
that specific color zone. Then try to get back into the
clubhouse. If you are still having trouble accessing it, try
clearing your cache, if you don't know how to do that, click
HERE for step by step instructions. If you have tried switching
color zones, and clearing your cache, but the problem is still
persisting, the next thing I would suggest doing is contacting
Ganz and the best way to do that is by phone. Their phone number
is 1-866-WEBKINZ. Good luck! (:

- Midnights Bliss
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Old 08-16-2009, 02:01 PM   #3
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Default Re: I can't get into Clubhouse rooms...

Lately, I've had to keep switching back and forth from the clubhouse to the newspaper front page until I'm able to get the rooms in the clubhouse to load. It takes a while, but it works. Changing color zones sometimes helps, but I still seem to have to go through this process. Very frustrating!
Desty is offline Female
Old 08-16-2009, 02:26 PM   #4
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Default Re: I can't get into Clubhouse rooms...

Hi cuteforpop! I can help! Here are me ideas...

1. Wait a day or so. It might a glitch.


2. Clear your cashe. it might be that.


3. Did your parents accept it? on thier e-mail? If not that is the reason.

Let me know if anthing else happens!

~Kylie
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Old 08-16-2009, 06:15 PM   #5
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Default Re: I can't get into Clubhouse rooms...

I have that problem all the time.
Try switching phone zones and then trying again.
Hope this helps!
Plum999 is offline Female
Old 08-16-2009, 06:17 PM   #6
-Alicia♥
 
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Default Re: I can't get into Clubhouse rooms...

That's weird... It's fine for me...
teaandpizza is offline Female
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