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Old 03-19-2011, 08:52 AM   #1
 
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Default Unanswered: I Can't Get In The eStore :(

It's been happening for months, whenever I try to go to the eStore, all I get is this:
Click the image to open in full size.
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Old 03-19-2011, 09:02 AM   #2
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Default Re: I Can't Get In The eStore :(

well i guess its better than getting Invalid Credentials on the log on screen all the time.
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Old 03-19-2011, 02:25 PM   #3
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Default Re: I Can't Get In The eStore :(

are you going from a link?

or are you typing in the ganzestore. address?

because I can access the estore just fine. so hmmmm?
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Old 03-19-2011, 03:26 PM   #4
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Default Re: I Can't Get In The eStore :(

Did you type in Ganz eStore: Buy Webkinz Pets, eStore Points, Deluxe Memberships, Online Items - ?

Try clearing your cache/history/cookies and try again. Webkinz has been glitchy lately though, so it might just be a glitch.
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Old 03-20-2011, 05:19 AM   #5
e in DwarfWithdrawal
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Default Re: I Can't Get In The eStore :(

You need to call them to have them fix it.

On Tues I logged in there okay and could put things in my basket, but could not edit it or
check out. The items remained in the basket info [amount shown on other pages].
Still there Thursday, when I tried to buy other things. Both days it was after hours.
So I got to call Friday - they said a number of accounts are having problems.
Now they were aware of mine, they would fix it next Wednesday [probably the next scheduled down time].

So, the lesson is: You have to call them during the week.

Last edited by SoccerSlave; 03-20-2011 at 05:30 AM..
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