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Old 10-02-2008, 08:07 PM   #1
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puppy232323 is on a distinguished road

Default Unanswered: I CANT GET IN!!!

OK I CAN'T GET INTO THE W-SHOP PLEASE TELL WHATS WRONG IF YOU KNOW!!!!!!!!!!!!!
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Old 10-02-2008, 08:09 PM   #2
hoo! I'm
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Default Re: I CANT GET IN!!!

really? it works fine for me try to clear your cache like i did now my webkinz works better
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Old 10-02-2008, 08:14 PM   #3
you're not alone
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Default Re: I CANT GET IN!!!

clear your cache temp files and cookies worked for me!
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Old 10-02-2008, 08:34 PM   #4
Pixie is
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Default Re: I CANT GET IN!!!

As they've said, clear your cache. WW has instructions on how to do that here: http://customerservice.webkinz.com/u...technical.html

Hope that helps!
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Old 10-02-2008, 11:03 PM   #5
nettne
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Default Re: I CANT GET IN!!!

try this-- http://www.webkinz.com/us_en/ dont forget to pick your country/language. this is the new site address so old tabs will need to be changed to this one after you pick language
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Old 10-02-2008, 11:07 PM   #6
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Default Re: I CANT GET IN!!!

I have been having trouble all day, I did everything was told to do and still couldn't get on. I finally did a disc cleanup and defrag and It works now. Worked for my daughter also.

tpyo
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Old 10-02-2008, 11:36 PM   #7
Deadly WHONK jg1976
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Default Re: I CANT GET IN!!!

arte is still on "vacation" on one of my accounts. he is there on 2 of them but not the 3rd. this is so frustrating i cant shop or do the gem hunt. i was surprised when my daughter came home and said "mom dont bother trying to do the gem hunt on account... and account... i did it he was ACTUALLY there but i couldnt get him on the last account" ive done everything that has been suggested (i defraged my computer and cleaned the disc and ran the spybot and ad aware programs while the maintanence was going on on wednesday. i also cleared my history and cache) but he still wont sell (or show up) on the 3rd account (ok it was the 2nd account i made...but still you get the point lol). what do i do now?

---------- ajoysmom added 15 Minutes and 21 Seconds later ----------

ok update. i JUST logged on the account atre went on "vacation" for and i went to his shop...surprise surprise he was THERE...but he wouldnt let me do ANTYTHING (gem hunt, shop, ask about sales or rares NOTHING!!!), so i left and came back and he decided to go back on vacation :/

AHHHHHHHHHHHHHHHHH what am i supposed to do

Last edited by ajoysmom; 10-02-2008 at 11:36 PM.. Reason: Automerged Doublepost
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Old 10-02-2008, 11:40 PM   #8
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Default Re: I CANT GET IN!!!

I'm having the same problem with Arte. Two different rooms, sometimes he is there sometimes just his voice but I can't do anything.
My sister can't get into the gift shop to see the new Halloween items. I'm bummed because she plays games all of the time and was going to send me some items ( since she has so much money) and now she can't.
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Old 10-02-2008, 11:59 PM   #9
onderful!
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Default Re: I CANT GET IN!!!

Hello everybody! This is my very first post... I have been having trouble just signing in to WW for two days. I have cleared everything and am now getting in, but how long it takes varies. Also, I have tried to access different areas and it is hit or miss if they are available - Jobs, Curio Shop, W Shop, etc. I hope this is all temporary. See you in the tournament area.
Bluebear is offline Female
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