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Old 10-06-2007, 06:55 AM   #31
i am the best
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

oh ok. meet me there so we can discuss some items.
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Old 10-06-2007, 07:08 AM   #32
Webkinz :)
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

Hi,

I'm brand new to this site. I too have not been able to even get to the Webkinz home page since Friday (Oct. 5) afternoon. I also tried turning off my computer and rebooting, but that didn't work either. I can't load up the web site this morning either. If it's a problem with my computer, I'd like to know how to fix it.

I did manage to get the Halloween things before I got kicked off the site. I didn't get a chance to decorate the room though. And I'm a bit upset about missing out on purchasing the Humvee SUV last night.

SarinasKasan
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Old 10-06-2007, 07:42 AM   #33
dms
daniroxmysox
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

i cant get on it either
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Old 10-06-2007, 08:28 AM   #34
pm for it
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

I am still not able to get on and I have cleared the cache, updated my adobe flash player, which I don't think even needed updating and have been rebooting/shutting down since last night!

I could just scream!!!!!!
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Old 10-06-2007, 09:05 AM   #35
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

The last thing I would suggest doing for everyone is to either call ganz at 1-905-web-kinz or emailing them at support@webkinz.com

I'm sure if many people are having this problem, something is wrong with the site for computers with certain features Make sure you're not using aol as well, for they say that many people have issues when using it
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Old 10-06-2007, 09:23 AM   #36
pm for it
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

I finally got in, after doing goodness knows what to my computer!!
Hope everyone else can get theirs working, too!
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Old 10-06-2007, 05:51 PM   #37
Lil Kinz
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

The same thing is happening to me. I've tried all these suggestions, and nothing works. It is only happening on the webkinz site. I'm not having problems with any other site. This is very frustrating. I've emailed webkinz support twice and have gotten no reply.
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Old 10-06-2007, 09:41 PM   #38
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

I'm also having a similar issue on Verizon Fios. I had access Friday afternoon-late, Saturday morning I had access, tonight there's no access again.
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Old 10-06-2007, 09:58 PM   #39
Gifted
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

I am having trouble with Internet Explorer (verizon) but can get on through my AOL (but in AOL the screen is cut off so I don't like using it...) Hopefully they fix the problem they are having.
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Old 10-06-2007, 10:19 PM   #40
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Default (Mark Best Answer [Closes Thread]) Re: I can't even get on the webkinz website

There appear to be some major issue's resolving www.webkinz.com on Verizon Fios right now. There appear to be quite a few name servers out there that don't work currently.
I substituted the DNS servers from OpenDNS and it's all working well.

https://www.opendns.com/start

Follow the directions here to change your DNS servers. Change them back after this thing blows over.
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