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Old 04-10-2011, 11:03 AM   #1
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Default Unanswered: i cant enter the makeover contest!!

i have been working on a room for pinky my googles for a long time, and i thought it would be perfect to try and win that contest so i can actually get estore items for the room. but whe i try to upload picture of her current room... it just refreshes the page!! i know the size is under the limit, so whats wrong??
can you enter the contest?
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Old 04-10-2011, 11:22 AM   #2
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Default Re: i cant enter the makeover contest!!

i know its so annoying! thanks for posting, this has been happening to me too!
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Old 04-10-2011, 12:03 PM   #3
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Default Re: i cant enter the makeover contest!!

ok. im glad its not just my computer so maybe they will extend the contest!?
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Old 04-10-2011, 03:35 PM   #4
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Default Re: i cant enter the makeover contest!!

that happened to me with this contest and the caramel lion contest!!! is there a way to report problems like this to ganz?
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Old 04-10-2011, 10:18 PM   #5
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Default Re: i cant enter the makeover contest!!

View Post Originally Posted by bunnygirl371
that happened to me with this contest and the caramel lion contest!!! is there a way to report problems like this to ganz?
yep you can either email them (i perfer not to because i sent them a message 3 years ago and they havent replied ) or phone them (you get a quick response)
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Old 04-11-2011, 08:53 AM   #6
Yipes bunnies
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Default Re: i cant enter the makeover contest!!

View Post Originally Posted by jellydonut
i have been working on a room for pinky my googles for a long time, and i thought it would be perfect to try and win that contest so i can actually get estore items for the room. but whe i try to upload picture of her current room... it just refreshes the page!! i know the size is under the limit, so whats wrong??
can you enter the contest?

when i enter a contest requiring uploading pic I do that first before entering other info. to make sure pic size is ok. your screen maybe refreshing because everytime you go in and out of entry page the first item that you check "read rules" the check mark is erased. so next contest look to see that all of the info lines and check marks are there before you hit the submit button.
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Old 04-11-2011, 09:26 PM   #7
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Default Re: i cant enter the makeover contest!!

View Post Originally Posted by Lucy Hippo
when i enter a contest requiring uploading pic I do that first before entering other info. to make sure pic size is ok. your screen maybe refreshing because everytime you go in and out of entry page the first item that you check "read rules" the check mark is erased. so next contest look to see that all of the info lines and check marks are there before you hit the submit button.
for me when i enter the picture on the bottom of my screen it says uploading pictue then it refreshes the page, my ie is google chrome
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Old 04-12-2011, 07:05 AM   #8
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Default Re: i cant enter the makeover contest!!

The same things happens to me, I recommend calling ganz.
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Old 04-12-2011, 10:18 AM   #9
Yipes bunnies
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Default Re: i cant enter the makeover contest!!

View Post Originally Posted by jennymang
for me when i enter the picture on the bottom of my screen it says uploading pictue then it refreshes the page, my ie is google chrome

is the picture you uploaded showing on the entry page???
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