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Old 02-08-2008, 06:54 PM   #11
Has37789
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Default Re: I can't contact Ganz!!

No, They will NOT reply back with a phone call if you're under 18.
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Old 02-08-2008, 07:21 PM   #12
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Default Re: I can't contact Ganz!!

View Post Originally Posted by WEBKINZADDICT4U
WHAT IS GANZ'S PHONE NUMBER. I HAVE EMAILED THEM ONCE. I HAVE LOST ITEMS WHEN TRANSFERRING THEM FROM THE BOTTOM BAR TO THE ROOM AND GOTTEN KICKED OFF WITH THE WEBKINZ MESSAGE IN THE MIDDLE OF THE SCREEN. THEN WHEN I COME BACK, IT'S GONE AND NO WHERE TO BE FOUNDVERY FRUSTERATING.
Ganz's phone number is: 1-866-932-5469 or 1-866-WEBKINZ (both the same number), Monday to Friday, between 9am and 5pm Eastern Standard Time. Their e-mail is: support@webkinz.com



Hope this helps,
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Old 02-15-2008, 10:44 AM   #13
SELUCAS8
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Default Re: I can't contact Ganz!!

THANKS SO MUCH FOR THE INFORMATION I WILL DEFINATELY ATTEMPT TO REACH THEM PER PHONE. IF IT'S ANYTHING LIKE THEIR EMAIL~WON'T EXPECT A LOT. SEVERAL SENT WITH NO RETURN CORRESPONDENCE
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