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Old 05-08-2007, 11:04 PM   #11
I rules!
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Default Re: i am so mad!

I'm sorry this happened. I hope Ben and Jerry were able to comfort you a little.
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Old 05-09-2007, 06:24 AM   #12
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shobean94 is a jewel in the roughshobean94 is a jewel in the rough

Default Re: i am so mad!

THat's strange.....I think aas long as u have it entered, then you're fine.
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Old 05-09-2007, 10:09 AM   #13
Izzi Stormheart
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Default Re: i am so mad!

Well, to update, this morning i did recieve a reply from Ganz. which I thought was great. Unfortuanately, it didn't work which was not so great. What do you all thinK?

"You emailed us about a used code. After some investigation, we have discovered that your code was not used before you. It was actually adopted by you.

You can reset your password by following these steps. Please remember that passwords are case sensitive.
1) Go to the main login page by clicking on "Login" on www.webkinz.com.
2) Click on the blue link called "I forgot my password."
3) Type in the username and the secret pet code.
4) Click "Next"
5) The system will give you a new password. Please make sure you write it down so you'll be able to change it to something that is easier for you to remember.
6) Go to the main login page again and type in the same username and the new password (again, please remember that passwords are case sensitive).
7) Click on the blue button called "Change password". Go through the steps to change your password to something e asier for you to remember. We suggest using letters and numbers to make your password more secure. When you've changed your password, please keep it a secret."

I don't get it. Am I obtuse? On first reading, I thought, Yeah! When I change my password, they'll give me a new code, after it didn't I thought well for goodness sakes, they're telling me too bad, kiss off and change your password! > :tickedoff: > :tickedoff:

I give up! I went and got another monkey, (can't have too many) He now lives with all his friends in the kingdom. My son will be excited to get a surprise pet when he logs onto his WW account tonight!

Incidently, the adoptions i did today were fine! No sweat.

Last edited by princesstiara; 05-09-2007 at 10:11 AM.. Reason: punctuation!
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Old 05-09-2007, 11:26 AM   #14
Lil Kinz
kblade1903 is an unknown quantity at this point

Default Re: i am so mad!

HI! I had the same thing happened to me. I contacted Ganz and they said the incorrect code was their fault & gave me a new one & we've been on webkinz since. However, it did take a day or so to get a response from them. kblade1903
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Old 05-09-2007, 03:50 PM   #15
slb2724
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Default Re: i am so mad!

Yeah, my little cousin took MY tag from my house and dropped it at her babysitters house. then one of the kids she babysits loged onto my account (i had the account name written on it, NOT THE PW) and she literally destroyed the 9 webkinz rooms, and trashed the webkinz. then she gave herself all the stuff on my account she liked and sold other stuff. i totally freaked, told the company, and then 2 days later i read plumpys advise column and it explained why doing that was wrong and whatnot, but they never did anything about it.
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Old 05-09-2007, 03:51 PM   #16
slb2724
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Default Re: i am so mad!

View Post Originally Posted by morganannie
I always wonder how the stores make sure that the correct tag gets attached to the right animal. Some stores have them attached before you buy them and some stores keep them separate (probably to prevent stealing).
oh, and if you look on the tag, to the left of the barcode on the back of the tag, it says the type of animal it is.
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Old 05-17-2007, 07:07 PM   #17
Webkinz :)
nutsforwebkinz101 is on a distinguished road

Default Re: i am so mad!

I would be very upset and I am so sorry this happend to you. I dont know if there is a number you can have on one account or what. It might have just been a problme at the time. I have had simullar problmes. Hope all works out and that this message helps.
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Old 05-17-2007, 07:09 PM   #18
umustpmme4it
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Default Re: i am so mad!

View Post Originally Posted by slb2724
Yeah, my little cousin took MY tag from my house and dropped it at her babysitters house. then one of the kids she babysits loged onto my account (i had the account name written on it, NOT THE PW) and she literally destroyed the 9 webkinz rooms, and trashed the webkinz. then she gave herself all the stuff on my account she liked and sold other stuff. i totally freaked, told the company, and then 2 days later i read plumpys advise column and it explained why doing that was wrong and whatnot, but they never did anything about it.
So that was you that sent in your question?
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Old 05-17-2007, 07:20 PM   #19
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LindaBear is a jewel in the roughLindaBear is a jewel in the rough

Default Re: i am so mad!

That is awful. I hope everything works out for you. Just be more careful next time.
and put the tag and webkinz where she can't find it your cousin I mean.

Hugs.
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Old 05-17-2007, 07:53 PM   #20
oceangirl300
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Default Re: i am so mad!

Did you go to customer service?
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