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:tickedoff: This is the email i sent to Ganz this evening. GRRRRRRR!:tickedoff:
"Today, Tuesday, May 8, I purchased 2 Cheeky monkey along with 3 other webkinz from ........................with a ....... Card. i also used my Hallmark Gold crown card ###### to get points/ We went to the website to enter the new plush onto our account: princesstiara.
We carefully entered the numbers ###### and filled in the handwritten letters that appeared after. We then got a message saying we had an incorrect secret code try again , so we did. We then got a message saying we had an incorrect code and would not be allowed to visit the adoption center until tomorrow. How could we get an incorrect code from an unopened tag?:tickedoff:
I double checked the code again and it was the correct one. We then tried the code on another account ........ This time, it worked. What happened and how do we keep it from happening again? "
What the heck??!!! Any thoughts from my webkinz insider friends? I'm so cranky i was going to spend the evening rearranging the kingdom and introducing Max the Cheeky monkey to all his new friends. Not to mention see what goodies we got to trade here at WI. Now it has to wait until tomorrow, if it works at all. Her Royal majesty is royally irritated!
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