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Old 07-05-2008, 10:13 AM   #11
Dora616
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Default Re: I am not happy

I am sorry this happened. It may be you will find some amazing new items in your dock in a few days. Check to see if you have any empty spaces in your dock. And as everyone else has suggested, contact Ganz.
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Old 07-05-2008, 10:51 AM   #12
MsRockStarr
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Default Re: I am not happy

That happened too, to my daughter last month with the elephant. Unfortunatly I got nowhere with Ganz.
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Old 07-05-2008, 10:53 AM   #13
Love 2 read!
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Default Re: I am not happy

HI!
That is sooooo sad! I adopted a monkey the other day and everything worked fine for me. I got 1000 kinzcash coin, 1 wish token, A cloud machine and a emperors bed! I named my potm Keady Because I got him at Keady Market! I often name my webkinz after the places I got them.
I have a black cat called Thornbury (a town in canada)
A Rabbit called Maple (After Mapleveiw mall)
For your problem I dont really know what to do! Sometimes when I go in my bathroom it wont let me move but I just go on the map click on annother room and then go back to the bathroom. Sometimes it works other times I need to log out then go back in.
Hope this helps.......
Hellokitty95
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Old 07-05-2008, 11:16 AM   #14
ill PM
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Default Re: I am not happy

So sorry that happened to you! I really bet that if you contact Ganz they will fix this for you. It might take a few days, though.

My son has a monkey webkinz, and he hasn't been on since he has had the pet of the month. We'll see how that goes for him. If we have the same problem, I'll let you know.
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Old 07-05-2008, 11:29 AM   #15
ishes for Webkinz
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Default Re: I am not happy

This happened to me when everyone was adopting the lil pig potm in January and they were so overwhelmed with glitches. I had adopted 3 lil pigs in one day. I was told not to adopt more than one webkin a day. I eventually my items just show up in my dock. Good luck.
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Old 07-05-2008, 11:30 AM   #16
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Default Re: I am not happy

First, log out, then log back in. If your items dont appear in your dock contact Ganz and tell them the situation.
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Old 07-05-2008, 11:36 AM   #17
I Love Fall
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Default Re: I am not happy

I adopted the Pet of the Monthonce. I got my psi , psf, but o cash in my loot bag. One time I adopted A potm and there was nothing at all. I had alot of things in my dock . I kept looking and found everything in there. I always use this email- support@webkinz.com.
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Old 07-05-2008, 01:17 PM   #18
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Default Re: I am not happy

Thank you all for your support. i really appreciate this :-)
I contacted Ganz via the Contact Form at webkinz.com Customer Service. I so hope they will solve this problem.
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Old 07-05-2008, 01:30 PM   #19
Abercrombe17
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Default Re: I am not happy

I'm so sorry! If a gift doesn't appear in your dock, you should contact GANZ

---------- theatregirl added 0 Minutes and 24 Seconds later ----------

Hopefully they can fix the problem!

Last edited by theatregirl; 07-05-2008 at 01:30 PM.. Reason: Automerged Doublepost
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Old 07-05-2008, 02:44 PM   #20
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Default Re: I am not happy

Do you trade for potms? Ganz doesn't let you have more potm items than potm pets. For example, if you have 5 potm items but only had 3 potm webbies before you got the monkeys, then when you try to get the potm gift, it won't give it to you. If you adopt more potms, you can send extra potms to another account and then send them back after you recieve from the gift bag. Hope this helps! Sorry that you couldn't get the items!
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