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Old 07-05-2008, 09:34 AM   #1
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trishohara is on a distinguished road

Default Unanswered: I am not happy

I adopted a few of the Monkeys today because I like getting Pet of the Month loots.
But look what I got instead:
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Old 07-05-2008, 09:39 AM   #2
evangeline5432
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Default Re: I am not happy

Wow! contact ganz.
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Old 07-05-2008, 09:40 AM   #3
Beatlesfan772
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Default Re: I am not happy

Try logging out and then back in again. If they are still not in your dock try to contact Ganz. I'm so sorry this happened. I adopted two Cheeky Monkeys and I recieved all of the prizes.
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Old 07-05-2008, 09:41 AM   #4
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Default Re: I am not happy

View Post Originally Posted by trishohara
I adopted a few of the Monkeys today because I like getting Pet of the Month loots.
But look what I got instead:

That stinks! I think they seem to be havng trouble again. My bonus box was empty the other day when I adopted one of my pets. i really thought they had that fixed.

I know they can't help you too much, but you should call if you can. At least see what they can do for you.
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Old 07-05-2008, 09:44 AM   #5
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Default Re: I am not happy

Oh my god, that is so sad, I can understand and relate to your unhappiness.

I just don't see why ganz cant just give us good amounts of cash, because it is only virtual, its not like it is real money they are giving our accounts.

I hope you get the mone that you deserve.

contact ganz at: support@ganz.com
so sorry i do not have their number on me
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Old 07-05-2008, 10:00 AM   #6
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Default Re: I am not happy

View Post Originally Posted by SOCCERPIG12
contact ganz at: support@ganz.com
Is this the same email address as via the customer service -> Comments & Suggestions -> Our Question does not appear above - Form?

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Old 07-05-2008, 10:01 AM   #7
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Default Re: I am not happy

View Post Originally Posted by Beatlesfan772
Try logging out and then back in again. If they are still not in your dock try to contact Ganz. I'm so sorry this happened. I adopted two Cheeky Monkeys and I recieved all of the prizes.
he's right or contact
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Old 07-05-2008, 10:02 AM   #8
JosephJonas
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Default Re: I am not happy

Aww! Yeah, try logging in and out. I've only adpoted one POTM, a cow named Chloe Lynn, and I got all her stuff so I don't really know what to do about this sorta stuff. Did it do that on both monkies??
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Old 07-05-2008, 10:07 AM   #9
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Default Re: I am not happy

looks like they're having more trouble... they'll fix it.
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Old 07-05-2008, 10:10 AM   #10
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Default Re: I am not happy

View Post Originally Posted by polkadot911
Did it do that on both monkies??
By 3 of 4.
Logging in and out, changing pets, changing rooms, changing categories (for example going to Academy, change to one of the monkeys, going back into the room) - everything did not let the Loot appear.
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