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Old 07-06-2009, 11:15 AM   #11
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Default Re: I am having trouble getting on!

View Post Originally Posted by penguinchi
I am also getting the message that the servers are unavailable...and late last night, and earlier this morning (when I was able to get on), I was also having kinzpost problems...
It is 12:13 pm and I am also now getting this message

I sure hope that everyone who wanted the Rare Item got a chance to get it!!! BTW it was on the regular shop NOT the Deluxe!!!
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Old 07-06-2009, 11:16 AM   #12
hy am I still a
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Default Re: I am having trouble getting on!

ALL I a can say is hang in there and try even the craziest things imaginable!
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Old 07-06-2009, 11:17 AM   #13
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Default Re: I am having trouble getting on!

Same here.. 5 accounts are fine, the 6th wont let me log in.. first it was telling me my password was wrong, then it told me there was a problem on their servers and now it looks like its gonna log in, then tells me that it has to disconnect.. GRRR
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Old 07-06-2009, 11:33 AM   #14
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Default Re: I am having trouble getting on!

im having the same problem my other accounts still work
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Old 07-06-2009, 11:38 AM   #15
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Default Re: I am having trouble getting on!

Yeah, me too, I am getting frustrated, tried using a different browser, did not work, then cleaned out cache and cookies, and still no luck. Anyone have any other suggestions????????
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Old 07-06-2009, 11:46 AM   #16
STOMPINROSES?
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Default Re: I am having trouble getting on!

Uhm.. A tip from me would try logging out and restarting your computer.
This always helps me (:
But if it doesnt try contacting Ganz they are always helpful!
I hope I helped (:
Have a great day!

-iHappy
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Old 07-06-2009, 11:49 AM   #17
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Default Re: I am having trouble getting on!

I just spoke with someone at Ganz, and they said that won of their servers crashed and that it should be up no later than an hour from now, but that still ***** lol
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Old 07-06-2009, 11:52 AM   #18
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Default Re: I am having trouble getting on!

Hi everyone,
The Webkinz system is spread over many servers. Each account is assigned to a different one. The one that you are assigned to is down. There is nothing you can do. Since this is during normal working hours, Ganz is hopefully working on it today. My suggestion is to try back in two hours.

AuntietoEW
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Old 07-06-2009, 11:56 AM   #19
♀ jaxcat ϓ
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Default Re: I am having trouble getting on!

earlier I could get onto all of my accounts except for 1. Now I can get on to that account - but a different account (one that i COuLD get on earlier) won't let me on. I wonder if they're just doing some sort of maintenance.
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Old 07-06-2009, 11:57 AM   #20
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Default Re: I am having trouble getting on!

Me too- all accounts are fine except my main account! I am freaked out!!!

I started a thread about this on general discussion, but I should have looked here first!

Last edited by pbandj; 07-06-2009 at 12:00 PM..
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