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Old 07-06-2009, 10:37 AM   #1
ishes to meet Apolo
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Exclamation Unanswered: I am having trouble getting on!

We are having trouble getting on our accounts, it says that the servers are unavailable at this time and to try back later. The server works just fine on our other accounts but on the main accounts the server is down! i really want to go on and this server is driving me crazy!!!!!! anyone have this problem? any tips or suggestions?
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Old 07-06-2009, 10:43 AM   #2
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Default Re: I am having trouble getting on!

Have you cleared your cache? That sometimes helps. The other thing you could try is using a different browser - I use Firefox, since Internet Explorer often gives me problems. If neither of those help, it may not be something you can do anything about until Ganz solves their problem.
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Old 07-06-2009, 10:43 AM   #3
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Default Re: I am having trouble getting on!

I am also getting the message that the servers are unavailable...and late last night, and earlier this morning (when I was able to get on), I was also having kinzpost problems...
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Old 07-06-2009, 10:44 AM   #4
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Default Re: I am having trouble getting on!

This is happening to me! I am trying to get on, and at the top of the notice it says Adoption Center and they are having promblems! I think I am going to try my other computer.... refreash the page a little more maybe. But if it does not fix, restart the computer and try again. If that does not work, I will probably contact Ganz! Good Luck and I hope they fix it!
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Old 07-06-2009, 10:48 AM   #5
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Default Re: I am having trouble getting on!

I am having the same problem. I was on four accounts okay, then on the fifth, got the adoption center message. I have switched computers, but still same problem.
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Old 07-06-2009, 10:51 AM   #6
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Default Re: I am having trouble getting on!

I seems like one of there (ganz) servers is down so if your account is activated on this server it will give you the server dowm page....I have 6 accounts and I am getting the message on them....
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Old 07-06-2009, 10:54 AM   #7
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Default Re: I am having trouble getting on!

Hey Scooby! My best friend just told me she has trouble getting on also. i am on but it is pretty rocky right now. Just keep trying
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Old 07-06-2009, 10:56 AM   #8
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Default Re: I am having trouble getting on!

I cleared my browsing history and tried again. I am "webbie sitting" for 3 accounts and all those can get on, but mine own cannot. This is crazy!
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Old 07-06-2009, 10:58 AM   #9
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Default Re: I am having trouble getting on!

now it won't even let me back on.. no message or anything..
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Old 07-06-2009, 11:08 AM   #10
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Default Re: I am having trouble getting on!

Well, I finally got on using firefox (Thanks, ritzcracker for the advice). Then, I tired internet explorer again, and that worked too. Hang in there and try everything you can think of. LOL and good luck!
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