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Old 06-18-2008, 08:47 PM   #1
Same as on WI
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Default Unanswered: i am having a terribly annoying problem please help i am begging you!

hello everyone ringo360 here. i currently have gotton some trophys and put them in my room but now i have got to many trophys and i am taking all my trophys from a small room and puttign them in a medium room. the problem i am having is that i cant move or remove three of my trophys!! but it gets worse!! i went the the costumer support area on the webkinz website and clicked on "i have somthing stuck" and filled out the info but when i clicked submit it says that room name must have alphanumarical characters only!! i looked that up in my dictionary and then tried to rename my room so that i could submit it but then it would not let me change my room name!!! i tried all kinds of names but it would not let me change my room name!!! please help!!
i am begging you to help me please!!!!! this is driving me crazy!!!

---------- ringo360 added 1 Minutes and 16 Seconds later ----------

sorry for the typo's everyone!!!

Last edited by ringo360; 06-18-2008 at 08:47 PM.. Reason: Automerged Doublepost
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Old 06-18-2008, 08:49 PM   #2
bitsyluv. SHYAA, i'm
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Default Re: i am having a terribly annoying problem please help i am begging you!

i would log out then in a BUNCH and try that... dont get frustrated itll work out eventually. [:
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Old 06-18-2008, 08:55 PM   #3
olve obsession
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Default Re: i am having a terribly annoying problem please help i am begging you!

it happned to me once to me too i had my blender in my room stuck in my room once but now its back to normal
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Old 06-18-2008, 08:58 PM   #4
PinkSparkles123
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Default Re: i am having a terribly annoying problem please help i am begging you!

once my disco ball was in my floor.
Old 06-18-2008, 09:04 PM   #5
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Default Re: i am having a terribly annoying problem please help i am begging you!

Name your room this ??????????. Hope I could help.
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Old 06-18-2008, 09:12 PM   #6
Dora616
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Default Re: i am having a terribly annoying problem please help i am begging you!

Try naming your room something really simple like trophy room or blue room or what ever the color of the room is. I don't think you should have to rename your room in order to get help with the removal of stuck items.
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Old 06-18-2008, 09:51 PM   #7
Roofiosmom
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Default Re: i am having a terribly annoying problem please help i am begging you!

You know how if you buy a room is just numbers, like 4284053... that is what alphanumeric means. Just numbers no letters.
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Old 06-18-2008, 09:55 PM   #8
the fairest 0f all
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Default Re: i am having a terribly annoying problem please help i am begging you!

do you know how to clear your cache? that's when you clear the cookies and temporary internet files. i would try that, then reboot and try again. if it still doesn't work, then i'd call ganz.
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Old 06-18-2008, 10:20 PM   #9
NoGrinchHere
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Default Re: i am having a terribly annoying problem please help i am begging you!

This happened to me, also. Alphanumeric means letters and numbers. You don't have to rename your room.... When you type in your room name use only letters and numbers and don't use any spaces. For example if your room is named Party Room type in Partyroom. That's what I did and it worked. They had the items back in my dock in just a couple of days!
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Old 06-18-2008, 11:22 PM   #10
dusangpyong
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Default Re: i am having a terribly annoying problem please help i am begging you!

Were they were sitting on a table and you moved the table but the trophies are still hanging in midair? If so, move the table back under them and leave the room. Return to the room and you should be able to move the trophies off the tables and put them in your dock as usual. Good luck.
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