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Old 11-15-2008, 10:22 PM   #11
maltingheartforcats
Gift Guru
 
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swisscheese101 has disabled reputation

Default Re: I am going to CRY!!

So sorry!
1. Keep searching.
2. Update your flash.
3. Contact ganz if you have to.


I hope all is well soon!
swisscheese101 is offline Female
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Old 11-15-2008, 10:23 PM   #12
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Default Re: I am going to CRY!!

Oh I'm soo sorry that happend to you... try contacting Ganz and see if they can do anything about it
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Old 11-15-2008, 10:27 PM   #13
allyboobear
Webkinz :)
 
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allyboobear is on a distinguished road

Default Re: I am going to CRY!!

i am soo sorry that happened to you!! I would feel terrible if that happened to me. I am still trying to find my last two gems. I would feel so ripped off. If you try to contact Ganz the best way to do it is by phone, they are open Mon-Fri 9-5. Make sure it is someone over 18 on the phone. I wish you the best of luck!!
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Old 11-15-2008, 10:30 PM   #14
Gift Guru
 
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Default Re: I am going to CRY!!

I am very sorry to hear it. You must be heart-broken. I would call Ganz As soon as possible if I were you and try to talk to a real person. It took such a long time and a lot of work to get a crown so you really should get it back. I really hope they will investigate your case and send you back your crown soon. Please cheer up and good luck!
tokyo rose is offline Female
Old 11-15-2008, 10:32 PM   #15
MissTaylorMango
Guest

Default Re: I am going to CRY!!

I am so sorry! You definetely should contact GANZ!! I mean that is just PERFECT timing! Right when you get the crown....But seriously, you should definetely contact GANZ about it, and ask them for one. You may have to know when it happened though...because they might ask...
Old 11-15-2008, 10:35 PM   #16
Webkinz :)
 
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menacedog will become famous soon enough

Default Re: I am going to CRY!!

I'm so sorry! I would just keep logging in and out, I'm sorry!
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Old 11-15-2008, 10:37 PM   #17
Headstrong and
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Default Re: I am going to CRY!!

I am soo very sorry,that happened to my cousin also.I suggest you call Ganz,even though they have a crud-ish customer service.
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Old 11-15-2008, 10:37 PM   #18
^^Look up^^
Webkinz :)
 
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m00sep00p is a jewel in the roughm00sep00p is a jewel in the rough

Default Re: I am going to CRY!!

Email GANZ at support@webkinz.com
I hope they help you! Best of luck!
~m00sep00p
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Old 11-15-2008, 10:47 PM   #19
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CrispinsMama is an unknown quantity at this point

Default Re: I am going to CRY!!

I emailed them. I don't expect to hear back, I'm sure they get tons of emails, but I hope it comes back. I am a mess. I'll get over it, but ouch. I'm super sad.
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Old 11-15-2008, 11:02 PM   #20
YAY! I am a
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Default Re: I am going to CRY!!

No Don't bother emailing them they never respond so most don't bother to respond
40lillie is offline Female
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