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Old 11-15-2008, 07:12 PM   #1
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Default Unanswered: I adopted the POTM and got zip zero zilch for it-- what do I do now?

Help... I'm not sure how I should contact Ganz...
I just adopted a hippo that I bought specifically for the POTM items and when I adopted my hippo, I received the wallowing tub, her special food and an exclusive item-- but then it gave me a giftbox for the POTM. I opened it and it said here are your fabulous prizes: 0 kinzcash and no items. Has this happened to anyone else? Is there anything I can do about it??? Please, please help.

Thank you!
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Old 11-15-2008, 07:16 PM   #2
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Default Re: I adopted the POTM and got zip zero zilch for it-- what do I do now?

This constantly happens to people who adopt the POTM...you should contact GANZ thru telephone (have someone 18 and over call) or e-mail them ---telephone is best i think ....I'm sorry this happened to yet another person! I hope you get your items tho! The phone number is listed at the top of the SOMEBODY HELP! page

---------- ChihuahuaGrl16 added 0 Minutes and 42 Seconds later ----------

Oh, Good Luck too!!!!

Last edited by ChihuahuaGrl16; 11-15-2008 at 07:16 PM.. Reason: Automerged Doublepost
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Old 11-15-2008, 07:16 PM   #3
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Default Re: I adopted the POTM and got zip zero zilch for it-- what do I do now?

call GANZ the only way to solve these dumb dumb dumb glitches!
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Old 11-15-2008, 07:18 PM   #4
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Default Re: I adopted the POTM and got zip zero zilch for it-- what do I do now?

Thanks SO much. I gave you both rep points for being so kind and quick to respond. I will definitely call Ganz.
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Old 11-15-2008, 07:22 PM   #5
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Default Re: I adopted the POTM and got zip zero zilch for it-- what do I do now?

hey yeah this happened to me and i was sooo mad!!!!! i called ganz since u will get an automatic response if you email them to call them. obviously u have to leave a message since they are so busy with the glitches. of course the time they called back, i was out. we left another message. still waiting for the call!!!!!!
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Old 11-15-2008, 07:49 PM   #6
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Default Re: I adopted the POTM and got zip zero zilch for it-- what do I do now?

Call Ganz. They should be able to fix the glitch. That happens to many memebers who adopt the POTM.
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