| 07-15-2008, 12:34 AM || #14 |
Join Date: Feb 2008
| | Re: I adopted the POTM, but I didn't get the gift!
I had this happen with the Pandas. I adopted 3 pandas in one day, and didn't get two of the POM loot bags. I however did NOT have a good experience with GANZ Customer Support. They absolutely refused to credit my items. I wrote a very angry letter to corporate, and a supervisor called a week later to apologize for the inconvenience. I still didn't get my items though, so...
Thanks for nothing, GANZ.
It is a known glitch. Rule of thumb - don't adopt more than one animal at a time, and make sure you always "Start playing" with the pet right away. It doesn't happen when you do that, but it will happen from time to time if you simply "Adopt another pet". It's a pain to take the extra time, but it's that, or lose your items.
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