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Old 07-14-2008, 04:55 PM   #1
I secretly play
Webkinz :)
 
buddhaformarsha's Avatar
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Default Unanswered: I adopted the POTM, but I didn't get the gift!

Is this just a glitch? Will it show up in my dock tomorrow? I already logged out and in.
buddhaformarsha is offline Female
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Old 07-14-2008, 04:59 PM   #2
Leah Clearwater. ;]
Gifted
 
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Default Re: I adopted the POTM, but I didn't get the gift!

Sorry, it's a glitch. If it hasn't come already it probably won't.

Did you adopt more than one? Sometimes this happens if you adopt more than one POTM in a day.
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Old 07-14-2008, 05:05 PM   #3
Webkinz :)
 
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kittypower is on a distinguished road

Default Re: I adopted the POTM, but I didn't get the gift!

That happened to me, so just email Ganz. It happened with the elephant though.
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Old 07-14-2008, 05:07 PM   #4
I love my
Webkinz :)
 
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Default Re: I adopted the POTM, but I didn't get the gift!

If it doesn't appear in your dock by tomorrow, I would call GANZ.
did you only adopt one?
like leahme999 said,sometimes when you adopt more than one POTM in one day,glitches such as this one happen

I hope you get your loot bag!
enjoy your new pet!
gymnasticsgirl96 is offline Female
Old 07-14-2008, 05:20 PM   #5
hat Remains.
 
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Default Re: I adopted the POTM, but I didn't get the gift!

Clear your cache, and reload !
MysticMist is offline Male
Old 07-14-2008, 05:22 PM   #6
I Love Fall
Webkinz :)
 
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Default Re: I adopted the POTM, but I didn't get the gift!

Some times if you clear your cache and cookies, thing will reappear on your dock. Did you look real carefully in furniture and objects? I have found my stuff already in my dock before
d8471 is offline Female
Old 07-14-2008, 06:07 PM   #7
Webkinz :)
 
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Default Re: I adopted the POTM, but I didn't get the gift!

It's a glitch.
Try contacting Ganz, I'm sure they will be able to fix it.
I think you might need to have someone 18+ contact them though.
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Old 07-14-2008, 06:10 PM   #8
Webkinz :)
 
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Default Re: I adopted the POTM, but I didn't get the gift!

It must be a glitch, contact them, log out and back in, clear your cache and cookies, switch browsers, and so on.
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Old 07-14-2008, 06:14 PM   #9
Cadbury607
Webkinz :)
 
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Cadbury607 is an unknown quantity at this point

Default Re: I adopted the POTM, but I didn't get the gift!

Don't get upset. If it doesn't come by tomorrow, email Ganz and they will rectify the problem. They've been great with issues I've had.
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Old 07-14-2008, 06:27 PM   #10
JB&JB love
Webkinz :)
 
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*KinzXluver* will become famous soon enough

Default Re: I adopted the POTM, but I didn't get the gift!

When that happened to me, i adopted more than one webkinz and i think that i adopted three, and i forgot to go on my elephant to get the POTM gift so I contacted Ganz and then remember that I didn't go on my elephant so I went on it and it gave me my gift. I know that might sound confusing.

If you didn't adopt more than one webkinz and you still didn't get it, maybe you forgot that it wasn't the pet of the month or maybe you should contact Ganz at support@webkinz.com
I hope I helped!!
*KinzXluver* is offline Female
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