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Old 03-05-2008, 11:48 PM   #21
duchess1979
Gift Trainee
duchess1979 is an unknown quantity at this point

Default Re: I adopted and got wrong pet!

Hmm, so did you get the extra gifts/cash/etc from getting TWO new adoptions? Congrats- glad Ganz figured out something that worked for once! LOL
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Old 03-14-2008, 12:51 PM   #22
lizzied99
Lil Kinz
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Default Re: I adopted and got wrong pet!

The very same thing happened to me except it asked my to choose between a cheeky monkey and a koala. Now I have a big koala instead of a little one. I emailed ganz about a month ago and never got a reply. What should I do next?
:koala:
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Old 03-14-2008, 03:21 PM   #23
Gifted
 
cheekycatlover's Avatar
cheekycatlover is a splendid one to beholdcheekycatlover is a splendid one to beholdcheekycatlover is a splendid one to beholdcheekycatlover is a splendid one to behold

Default Re: I adopted and got wrong pet!

Hm weird... Calling Ganz is the right thing. Also you should take that secret code off here. Someone could hack you!
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Old 03-14-2008, 03:48 PM   #24
Rocks out loud!
Webkinz :)
 
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Default Re: I adopted and got wrong pet!

that's weird!
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Old 03-14-2008, 03:54 PM   #25
codycool12
Gifted
 
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Default Re: I adopted and got wrong pet!

How rude!!!!!!!!!!!!!!!!!
They should be ashamed of themselves!
I hope u get your real pet soon.:koala::koala::koala:
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Old 03-14-2008, 03:58 PM   #26
Lollipop8927
Gift Guru
 
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lollipop8927 has much to be proud oflollipop8927 has much to be proud oflollipop8927 has much to be proud oflollipop8927 has much to be proud of

Default Re: I adopted and got wrong pet!

Sometimes, you have to check the tags on the back. The species will be listed under the UPC. If that's not the right pet, don't buy it!
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Old 03-14-2008, 08:43 PM   #27
lizzied99
Lil Kinz
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Default Re: I adopted and got wrong pet!

I checked the tag and it had the correct animal name.

Now what?
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Old 03-14-2008, 08:55 PM   #28
Webkinz :)
luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!

Default Re: I adopted and got wrong pet!

View Post Originally Posted by lizzied99
I checked the tag and it had the correct animal name.

Now what?
Call Ganz; they'll take care of it. 1-866-932-5469. Just follow the voice prompts, leave a message, and they will call back. sometimes it takes up to a week, but they do call.

Good luck!
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Old 03-15-2008, 01:46 PM   #29
Same as on WI
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Red face Re: I adopted and got wrong pet!

View Post Originally Posted by slickchick170
It's not really my secret code... it's the wrong pet anyway. I have the original tag. lol It's a mess anyway.... but thanks for letting me know!
I WAS GOING TO SAY YOU BETTER BE CAREFUL WHAT YOU POST YOU JUST GAVE ANYONE IN THE WORLD WITH INTERNET YOU CODE!! GOOD THING IT ISNT THE REAL ONE!
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Old 03-15-2008, 02:43 PM   #30
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Default Re: I adopted and got wrong pet!

wowzers
does that mean you could get a webkinz you didnt want, then have a choice of a different one ?
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