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Old 03-05-2008, 05:01 AM   #11
lightey1
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Default Re: I adopted and got wrong pet!

[quote=Kermo1192;5639120]Thats werid and your koala's birthday is my birthday! Nov. 12th[/quote
Really? Mine's on the 11th
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Old 03-05-2008, 05:45 AM   #12
Grandma001
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Default Re: I adopted and got wrong pet!

View Post Originally Posted by slickchick170
It's not really my secret code... it's the wrong pet anyway. I have the original tag. lol It's a mess anyway.... but thanks for letting me know!
Even though that's not the code that you entered, it's the code they are using for your pet. Someone could probably get it from here and hack into your account. You should probably remove that picture as soon as possible.
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Old 03-05-2008, 05:05 PM   #13
stacey94928
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Default Re: I adopted and got wrong pet!

Thanks for the advice! Ganz has removed the wrong pet codes from my account... so the code is no longer valid.

*** Update*** I got a phone call from Ganz yesterday... (they had me fill out a ton of info on where it was bought, the receipt info, the UPC tags, my name, phone, address, etc...) They confirmed that my code was wrong and something was screwy about the pet. They also said they'd get back to me with an answer in the next day or so.

**** UPDATE #2**** I received an email from Ganz today and an apology for the mix up and troubles with the Lil' Koala I adopted. I was given a new code for a new and correct pet, and am allowed to keep the wrong one!!


I am happy and somewhat impressed with the outcome, and how quickly they fixed the mess.
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Old 03-05-2008, 05:44 PM   #14
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Default Re: I adopted and got wrong pet!

that's very weird
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Old 03-05-2008, 06:03 PM   #15
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Default Re: I adopted and got wrong pet!

That is very odd!
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Old 03-05-2008, 06:06 PM   #16
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Default Re: I adopted and got wrong pet!

that's weird, well i see no prob. with a reg. webkinz instead of a lil`kinz one
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Old 03-05-2008, 06:07 PM   #17
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Default Re: I adopted and got wrong pet!

how did that happen
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Old 03-05-2008, 06:37 PM   #18
sporty4144
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Default Re: I adopted and got wrong pet!

Wow! Congrats on your um...2 adoptions! It looks like Ganz might finally be picking up on the customer service!
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Old 03-05-2008, 08:10 PM   #19
Baltimore Colts
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Default Re: I adopted and got wrong pet!

i remember that that had happened to someone else w/ the lil koala maybe some of them have tags that have glitches that do it

---------- Baltimore Colts added 0 Minutes and 31 Seconds later ----------

View Post Originally Posted by sporty4144
Wow! Congrats on your um...2 adoptions! It looks like Ganz might finally be picking up on the customer service!
no she didnt get them both see chooose which one she wanted by a glitch

Last edited by Baltimore Colts; 03-05-2008 at 08:10 PM.. Reason: Automerged Doublepost
Old 03-05-2008, 08:38 PM   #20
emerald195
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Default Re: I adopted and got wrong pet!

Hmmm. That's strange. But congrats on having two new webkinzs.
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