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Old 03-02-2008, 06:43 PM   #1
stacey94928
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slickchick170 is an unknown quantity at this point

Red face Unanswered: I adopted and got wrong pet!

Hello!!

I bought the cutest Lil' Koala and went to adopt her. I named her Kiwi and entered her secret code.

Then this message popped up:

(see first pic)

Asking me to pick what pet was mine. I picked the Koala, because that was the pet I was adopting.

Then, I got this message:

(see second pic)

Telling me that my code was bad, and replaced with a new one.



Now, I have a Koala (full size) instead of the Lil' Koala that I bought!! ???
I sent Ganz an email about the wrong code and the problems, and I received back a reply stating that Yes, there is something wrong with my code. DUH!!!

I sent then the pictures and hopefully I will get my correct pet.

Who knows. It might be next year before they ever catch up and fix all these problems with the site and adoptions.
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File Type: jpgwebkinz 006.jpg (443.9 KB, 327 views)
slickchick170 is offline Female
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Old 03-02-2008, 06:47 PM   #2
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Kermo1192's Avatar
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Default Re: I adopted and got wrong pet!

Thats werid and your koala's birthday is my birthday! Nov. 12th
Kermo1192 is offline
Old 03-02-2008, 06:50 PM   #3
dixie445
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Default Re: I adopted and got wrong pet!

Its showing your secert code
Old 03-02-2008, 06:54 PM   #4
stacey94928
Webkinz :)
slickchick170 is an unknown quantity at this point

Default Re: I adopted and got wrong pet!

It's not really my secret code... it's the wrong pet anyway. I have the original tag. lol It's a mess anyway.... but thanks for letting me know!
slickchick170 is offline Female
Old 03-02-2008, 06:54 PM   #5
dixie445
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Default Re: I adopted and got wrong pet!

Your Welcome
Old 03-03-2008, 03:53 PM   #6
koala961
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Default Re: I adopted and got wrong pet!

That's odd
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Old 03-03-2008, 07:00 PM   #7
Im a new
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olive9090's Avatar
olive9090 will become famous soon enough

Default Re: I adopted and got wrong pet!

huh!!!!!!! thats odd! im sorry but im not sure i can help... here is stuff to contact ganz:

e-mail:

mailto:support@webkinz.com

you can call Customer service at one or both of these numbers:

1-866-932-5469
or
1-800-724-5902

Good Luck!



That should help if it isnt already fixed.
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Old 03-03-2008, 07:59 PM   #8
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Default Re: I adopted and got wrong pet!

thats really weird............
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Old 03-03-2008, 08:04 PM   #9
kingofpigskin21
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Default Re: I adopted and got wrong pet!

Thats so wierd! Maybe its forshadowing how ganz will allow us to choose between two webkinz with a code? maybe w shop live like the wolf?
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Old 03-03-2008, 10:21 PM   #10
user name: heap
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Default Re: I adopted and got wrong pet!

this happend to my friend, he named his pug snorty, and it ended being a turtle!
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