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Old 12-28-2007, 07:47 PM   #1
luv2monkeyaround
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Angry Unanswered: husky dose not work what do i do?

when i type the secret code in it says that the code has already been used.
what am i supossed to do?????
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Old 12-28-2007, 07:51 PM   #2
Eragon9Saphira
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Default Re: husky dose not work what do i do?

OMG that probably means that some other person randomly guessd and got your code right you should contact ganz and tell them and if they can't do anything then go back to the store and tell them they might not give you a new one though if not just buy another if you really want one!
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Old 12-28-2007, 08:13 PM   #3
 
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Default Re: husky dose not work what do i do?

It sounds to me like your code was stolen probably while it was in the store. Ganz is holding retailers responisble for their own codes. The only thing you can do is call the store it came from and explain what happened. Maybe they would be willing to give you another pet :0)
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Old 12-29-2007, 12:08 AM   #4
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Default Re: husky dose not work what do i do?

I agree call the store explain and hopefully they'll understand.
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Old 12-29-2007, 03:38 AM   #5
TootieFrootie
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Default Re: husky dose not work what do i do?

Call Ganz at 1-866-932-5469 or email them at support@webkinz.com

I would reccomend calling them first so you get immdiate help. =]
Old 12-30-2007, 01:34 PM   #6
luv2monkeyaround
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Default Re: husky dose not work what do i do?

ok thanks i'll try those
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