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Old 04-10-2010, 03:51 PM   #1
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Default Answered: Huge Glitch trying to adopt the May Pom Pom Kitty

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BOO I WANTED TO ADOPT IT THANKS ALOT GANZ PLEASE HELP ME IT NEEDS TO BE FIXED
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Best Answer - Posted by webkinzro
the store isn't suppost to sell it to you yet.You will have to wait until the pets are put into the webkinz site.Until then,you will not be able to adopt them.
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Old 04-10-2010, 06:20 PM   #2
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

It is probably because the cat was scheduled for May and you adopted it in Early April. It might work in May. Hope this helps you!
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Old 04-11-2010, 10:27 AM   #3
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

The store you bought them at shouldn't have sold them to you. In fact, that store is in violation of its agreement with Ganz.

The Pom Pom Kitty's official release date is April 28th, 2010. The Red Panda isn't scheduled for release until the end of May, 2010. The programming for new pets is usually added on or just before the official release date.

You'll need to contact Ganz to get them to fix your account for you. They may have to remove the Kitty from your account to get it to work. You'll have to wait until the programming for those pets has been added to the system before you can adopt them.
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Old 04-11-2010, 11:25 AM   #4
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

FIA said it all! It wasn't supposed to be released until the end of the month, so they are disobeying Ganz. They have a release date for a reason, that is when everything will be ready! good luck
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Old 04-11-2010, 11:28 AM   #5
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

This is because the Pom Pom Kitty wasn't programed into the website yet. They have not yet entered the Biography, or the pet's portrait. This glitch should be fixed in May, since that is the release date for the Pom Pom Kitty. Hope this helped!
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Old 04-11-2010, 11:51 AM   #6
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

Yeah your pet is so new that the program doesn't recognize it. I would definately contact ganz to try and resolve the problem. Good Luck and congrats on your new webkinz!
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Old 04-11-2010, 12:30 PM   #7
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Default Re: Huge Glitch trying to adopt the May Pom Pom Kitty

the store isn't suppost to sell it to you yet.You will have to wait until the pets are put into the webkinz site.Until then,you will not be able to adopt them.
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