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Old 12-11-2009, 08:10 PM   #11
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ilovenoodle is on a distinguished road

Default Re: How to Redeem Deluxe Membership Code? I need help =(

I can't call them sorry =(
Does anyone know any other way?
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Old 12-11-2009, 08:26 PM   #12
marnabear
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Default Re: How to Redeem Deluxe Membership Code? I need help =(

Sorry that your parents are not willing to help you but this problem may not be able to be resolved any other way. However try this: Go to the estore and at the bottom there is customer service. Click on that and fill out the form. You should get an answer from them, but you may have to call them after that. I can see that they allow only 16 characters for the user name there but you must have made a really long one.
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Old 12-12-2009, 11:00 AM   #13
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ilovenoodle is on a distinguished road

Default Re: How to Redeem Deluxe Membership Code? I need help =(

View Post Originally Posted by marnabear
Sorry that your parents are not willing to help you but this problem may not be able to be resolved any other way. However try this: Go to the estore and at the bottom there is customer service. Click on that and fill out the form. You should get an answer from them, but you may have to call them after that. I can see that they allow only 16 characters for the user name there but you must have made a really long one.
Thank you so much! =D
My username has 20 characters lol
yes, I did see the thingy in the estore let me know how it works out
thanks!

I have send an email to GANZ from the eStore area. Does anyone know if the eStore work on weekends?

Last edited by ilovenoodle; 12-12-2009 at 11:00 AM..
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Old 12-12-2009, 11:12 AM   #14
marnabear
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Default Re: How to Redeem Deluxe Membership Code? I need help =(

View Post Originally Posted by ilovenoodle
Thank you so much! =D
My username has 20 characters lol
yes, I did see the thingy in the estore let me know how it works out
thanks!

I have send an email to GANZ from the eStore area. Does anyone know if the eStore work on weekends?
I hope this works for you but I'm sure there is no one working now. You will probably not hear back until next week. Good luck! This is definitely an oversight on their part. The characters for the username should be as long as is allowed when you set up your WW account.
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Old 12-12-2009, 08:11 PM   #15
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ilovenoodle is on a distinguished road

Default Re: How to Redeem Deluxe Membership Code? I need help =(

I join webkinz on Dec 2007. I really really hope they will reply soon. Probably on Monday or Tuesday. Thanks! =) I will let you know
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