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Old 08-11-2007, 12:12 PM   #1
emily7921
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Default Unanswered: How long does it usually take Ganz to reply your email?

I emailed Ganz a few days ago, and I'm wondering how long does it usually take Ganz to reply your email[s]? Thanks,
Emily
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Old 08-11-2007, 01:58 PM   #2
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Default Re: How long does it usually take Ganz to reply your email?

I don't know ! Sorry ! I hope someone will help you soon !
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Old 08-11-2007, 02:13 PM   #3
shootingstar08
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Default Re: How long does it usually take Ganz to reply your email?

It is an automatic thing a realy person dosn't reply. It usually takes a few days. Did you e-mail them at support@webkinz.com?
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Old 08-11-2007, 02:48 PM   #4
emily7921
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Default Re: How long does it usually take Ganz to reply your email?

View Post Originally Posted by wacky4kinz
It is an automatic thing a realy person dosn't reply. It usually takes a few days. Did you e-mail them at support@webkinz.com?
I thought it was support@ganz.com

Shoot, I'll email again.
Old 08-11-2007, 02:48 PM   #5
8dance4eva10
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Default Re: How long does it usually take Ganz to reply your email?

Hmm.. usually 3-5 days. I wish they could do it quicker.
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Old 08-11-2007, 03:21 PM   #6
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Default Re: How long does it usually take Ganz to reply your email?

It is usually 2 or 3 business days... weekends don't count
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Old 08-12-2007, 10:25 AM   #7
shootingstar08
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Default Re: How long does it usually take Ganz to reply your email?

View Post Originally Posted by emily7921
I thought it was support@ganz.com

Shoot, I'll email again.
I'm pretty usre it's support@webkinz.com but usually a person dosn't reply it will just give you a phone # to call.
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Old 08-12-2007, 10:57 AM   #8
hopeful123
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Default Re: How long does it usually take Ganz to reply your email?

It took my friend 5 days to get a reply from Ganz. Hope it helps!
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Old 08-12-2007, 03:21 PM   #9
littlefey
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Default Re: How long does it usually take Ganz to reply your email?

It can take up to a week to get a reply. Least I believe it only takes up to a week I could be wrong... Hope this helps!
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Old 08-12-2007, 04:59 PM   #10
drama.queen.xoxo3
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Default Re: How long does it usually take Ganz to reply your email?

1-3 days. It is DEFINITLY support@ganz.com and it is not automated. i have personally talked to them. it depends on the problem. if it is personal they will contact u but if it is average that u can find in faq they will say go there. did u right plz respond somewhere?? they respond to me when i do that. it will take about 1-3 days.
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