| 01-10-2008, 03:20 PM || #3 |
Join Date: Dec 2007
| | Re: How long do we have to wait for a reply from support?
It says that you will receive a reply in 3 to 5 business days, but also states that it can be longer if they are getting a mass of help questions. I imagine with their obvious influx of new adoptions and probably new accounts too, they have many issues to resolve. It took my husband more than a week to get a reply over Christmas and I have been waiting 5 days. I do know from reading here on WI and in WW, that they are working on most everything!
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