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Old 11-01-2008, 03:42 PM   #1
kkfusion359
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Angry Unanswered: How do you move things out of doorway?

OMG! im so agervated! could somebody tell me how to move vehicles out of the doorway? i tried double-clicking it, going through the door and back in, and many other ways and it still wont move! what do i do?

sincerly,
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Old 11-01-2008, 03:48 PM   #2
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Default Re: How do you move things out of doorway?

If you can't get it out, go to the FAQ on WW, and go to the technical issues area. Then there should be a form to move things from a doorway.
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Old 11-01-2008, 05:09 PM   #3
kkfusion359
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Default Re: How do you move things out of doorway?

thx. ill try that

---------- hershy_kiss96 added 30 Minutes and 42 Seconds later ----------

im kinda having a problem, i went 2 the main page where it usually is and the FAQ thing isnt there. help!

Last edited by hershy_kiss96; 11-01-2008 at 05:09 PM.. Reason: Automerged Doublepost
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Old 11-01-2008, 05:17 PM   #4
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Default Re: How do you move things out of doorway?

You can hit the Edit button and move the furnature. But if it's stuck, go to customer support on the front page and then hit Help I have something stuck and hit I have an item stuck. Then you'll send it to ganz then they'll fix the problem.
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Old 11-01-2008, 05:23 PM   #5
Redkeelyn
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Default Re: How do you move things out of doorway?

I've also gotten things dislodged if I leave the room - log out - come back into where your pet was left and walk back into the room where the vehicle was stuck in the door - get in and back up.....this has only worked a couple of times - but I have found when I go to Customer service and report it that it is fixed usually in one day...good luck
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Old 11-01-2008, 05:49 PM   #6
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Default Re: How do you move things out of doorway?

actually there is no way i know of because my airplane is stuck in it, you should go to technical support.
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Old 11-01-2008, 06:02 PM   #7
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Default Re: How do you move things out of doorway?

This has happened to me once! It's so annoying I know. Hang in there! Here is what you should do:

1. Go to the Webkinz Home Page.
2. Right under the New Member Button, there is a button that says Customer Service. Click on that.
3. Scroll down until you see the button that says "I have something stuck!" Click on that.
4. Then click on "I have a vehicle stuck in a doorway"
5. Fill out the form and press Send Request.

Ganz should receive your message and fix the problem. Hope you get it out!
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Old 11-01-2008, 06:07 PM   #8
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Default Re: How do you move things out of doorway?

ZippyGirl12345...is right on track. However, if you want to pass the time while waiting for a response. Try this. Once in the room hit the edit button to where it says "walk" click on the image that is stuck in the doorway and then another place in the room. I did this the last time my flying saucer was stuck...and it came unstuck. I am not sure if it was "luck" or an actual tactic to getting out of those sticky situations. Regardless hang in there...if that doesn't work than tech. will dislodge it for you. Hope hearing this calmed your nerves a bit
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Old 11-01-2008, 08:23 PM   #9
kkfusion359
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Default Re: How do you move things out of doorway?

wow! thx guys! i love this website! its always so helpful. i actually became a member 4 dayz ago i think, but i have known about it and have came here many times b4. my webkinz username is kkfusion359. again, thx!
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