| 12-06-2008, 12:17 PM || #2 |
Join Date: Jun 2007
| | Re: How do you get to customer service?
Welcome to Webkinzinsider! I'm so sorry that you are having troubles with your account. Have you tried using the "Forgot my password" feature on the log in page? All you need is a secret code of any of your pets, and you can create a new password. If you still need to contact Customer Support, the best way to contact them, in my opinion, is by phone. Their number is 1 866 webkinz. keep pressing 0 until you get to a voicemail box. Then, you can leave a message, and a customer service rep will get back to you.
I also want to add a couple things that might help you out, since you are a little new here.
Although it is very generous to offer gifts, gift talk is a privilege on this site that has to be earned. This is to keep all of our members safe from scams. Here is a link if you interested in the gift exchange.
Another thing that might help you is to change your font color to something darker . We have many members that may have difficulty reading such a light font color, and may just skip over your post. You want to make sure that everyone is able to read the great things you have to add to the boards.
Hope this helps!
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