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Old 09-11-2010, 11:29 AM   #1
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Default Answered: How do I take an item out of the wall?

Help!! I have a pie in the wall, how do i get it out?

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Best Answer - Posted by jenniferpro
I forget where, but somewhere on the site (in WW or on the homepage) there is a Contact thing, and then they have an option to let them know if you have an item stuck. Hope that helps!
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Old 09-11-2010, 11:31 AM   #2
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Default Re: How do I take an item out of the wall?

I'm not so sure myself but let's hope these links can help you out.
http://www.webkinzinsider.com/forum/...-guide-380551/
http://www.webkinzinsider.com/forum/...oorway-277058/

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Sometimes clearing the cache, rebooting the computer, scanning for viruses, doing a disk clean up/refrag or just logging out and logging back in helps too. If this does not help, you may also contact Ganz by phone.
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Old 09-11-2010, 11:44 AM   #3
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Default Re: How do I take an item out of the wall?

I forget where, but somewhere on the site (in WW or on the homepage) there is a Contact thing, and then they have an option to let them know if you have an item stuck. Hope that helps!
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Old 09-11-2010, 11:49 AM   #4
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Default Re: How do I take an item out of the wall?

you can send a request on WW by going to their customer service website and filling out the information under the tab "I have an item stuck in the room" click here:
Webkinz-i have something stuck!
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Old 09-11-2010, 11:51 AM   #5
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Default Re: How do I take an item out of the wall?

View Post Originally Posted by Tiger2819
you can send a request on WW by going to their customer service website and filling out the information under the tab "I have something stuck in the room" click here:
Webkinz-i have something stuck!
OH and here is the info in addition to their answer

What do I do if an object is stuck? Please let us know exactly which item you are having difficulties with (you can find out the name by surfing through the W Shop). Once we know this, our Customer Support team can fix the problem for you. Click on the Customer Support link in the menu on your left or go to the main Webkinz page and click on the Customer Support button. From there, click on the 'I Have Something Stuck' link. Once you click on the line which reads 'I Have an Item Stuck' you will be prompted to fill out a form which will help us fix the problem.
Thas is the EXACT words on their website
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Old 09-11-2010, 12:00 PM   #6
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Default Re: How do I take an item out of the wall?

Yep. On the webkinz homepage they have FAQs and one of them is if one of your items disapears of is out of the room or if its stuck. here is what i found.
What do I do if an object is stuck? Please let us know exactly which item you are having difficulties with (you can find out the name by surfing through the W Shop). Once we know this, our Customer Support team can fix the problem for you. Click on the Customer Support link in the menu on your left or go to the main Webkinz page and click on the Customer Support button. From there, click on the 'I Have Something Stuck' link. Once you click on the line which reads 'I Have an Item Stuck' you will be prompted to fill out a form which will help us fix the problem.
I hope this is the answer to your problem!!
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