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Old 08-26-2007, 06:09 AM   #1
huskygirlme
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Default Unanswered: How do I contact Wekinz??

Hi

Can anyone tell me how to contact Webkinz with problems? Last night at 5:01 pm I logged onto my daughters account and bought 2 of the egyptian chairs, it took the kinz cash and gave me the chairs, but when I logged back in this morning the kinz cash was back and the chairs were gone. She has been waiting for those chairs and we bought 4 packs of cards to get more $$ to get them. I tried sending a comment but I dont know if thats how to do it.
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Old 08-26-2007, 06:24 AM   #2
huskygirlme
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Default Re: How do I contact Wekinz??

Thank you!!
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Old 08-26-2007, 01:13 PM   #3
jaclrow
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Default Re: How do I contact Wekinz??

The phone number which DKMagoo recommended the most is the only way I have gotten help from Ganz. When you call press 0 and then tell the person that you need help with your account. They will get someone that can go directly into your account right then. Please note that there is only so much that they can do in certain situations. Good luck!
Old 08-29-2007, 10:48 AM   #4
huskygirlme
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Default Re: How do I contact Wekinz??

Wow!! Thanks for your help. I just called ganz and got a great friendly helpful young man and he fixed the problem for me. I cant tell you how impressed I am with the way this company treats their customers!!
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Old 08-29-2007, 02:48 PM   #5
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Default Re: How do I contact Wekinz??

That is so cool you have 32 webkinz...I have 20 webkinz.

Come to my shop for siggies and avatars. I'm the best at making them...they're really cool...so click on the link that is in my siggie and check out some of the siggies and avatars.

Hope I helped!
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Old 09-05-2007, 08:59 AM   #6
huskygirlme
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Default Re: How do I contact Wekinz??

I actually have 50 now but cantchange my signature!!
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Old 09-05-2007, 09:03 AM   #7
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Default Re: How do I contact Wekinz??

View Post Originally Posted by huskygirlme
I actually have 50 now but cantchange my signature!!


What does it say when you try to change it? In order to change it you must go to user cp and choose signature .

Note: You are only allowed to have two images and the smilies count
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Old 09-07-2007, 02:12 AM   #8
geminilouise
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Talking Re: How do I contact Wekinz??

Those are great suggestions guys. Thanks so much!
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Old 09-07-2007, 07:08 PM   #9
Chellebfff
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Default Re: How do I contact Wekinz??

everybodys right i tried it it really works i called from cambridge ontario canada
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